I am a regular at Enterprise Airport branch. I always have received a great service until this last one when I was given a car which was not cleaned when it was returned. There was food debris and hair all over the seats and dashboard. When I rented the car, it was dark outside so I did not see it until the next morning. I did not have time to bring it back to the branch so I called and voiced concern. please make sure cars are cleaned up prior to rental.
I signed up online a few days before I needed the car. I had a choice of three cars when I got there. Everyone was pleasant and professional.I do wish however, that there was a receptionist available fo field phone calls. It's annoying for your associate to have to inerrupt your business to answer the phone.I needed a ride home when I dropped the car off, this was no problem.
Very inefficient. Why bother to make a reservation before hand when your entire contract has to be manually printed off on a 20 yr old printer.... the entire experience (waiting in line for 20 min while 1 rep worked with lady attempting to rent a vehicle) This is so "1980's".............. nothing is automated and I have an Enterprise account, which I will never use again.
WE HAVE BEEN RENTING ON A MONTHLY BASIS THROUGH ENTERPRISE AND WE LOVE IT. CHRIS AND BRANDI ARE GREAT. THEY ARE ALWAYS FRIENDLY AND ACCOMODATE US WHENEVER WE COME IN. WE USE TO DEAL WITH SIMON AND ALEX BUT THEY ARE NO LONGER AT THE MASON AVE STORE.
I will not rent from anyone else.Lonnie is awesome and very accommodating. He goes out of his way to make your rental experience pleasant. If you make a reservation, your car is clean and ready,when you get there. Kudos.
The staff were very courteous and professional. I was in and out quickly and was very satisfied. Overall for the service, product, and price, I would definitely recommend Enterprise.
I upgraded from a Toyota Corolla to a Kia Soul and my wife and I were very satisfied with the upgrade.....Thank You , Jim & Kathy Sweeney, Port Orange , florida
Everyone was very professional and personable. It made my trip very enjoyable. Thank you for the wonderful service.
Always a positive experience at this location. Samantha took care of me this time. Very professional. Thank you !
Very professional staff. Exceptional customer service. Great experience at this place.