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Categories
Air Conditioning Contractors & Systems, Heating Contractors & Specialties

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cbearlodge

07/26/2009

Overall
RIPPED OFF!

Put in unit and burnt out the heating unit in about a week. Called and called with nothing but excuses. Even stopped taking calls from number. But called from another phone and answered. WHAT! I had a year warranty plus warranty thru manufacturer. Finally called manufacturer of unit and they even put them on a 3 way call and they said they was coming out-----lied! Manufacturer sent someone out and it was so bad they wouldnt hold up to my warranty on any parts or labor!!!!!! Put in totally illegal. Could have burnt my house down with 2 kids in it. EVEN LEFT THE COVER OFF TO THE WIRES...........I really wish i could send the pics i have of it all. Dont care if they know who i am. But from what i have heard this is all the time of things they do. Now you ask how they could of made my experiance better--give me my money back and they can have the unit back! Dont want them anywhere near my home. Have no respect at all for being a business. You want customers------word of mouth will kill you!

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