I own a property next to a Vinebrook home. Their tenants off leash dogs attacked my wife. Called Vinebrook they said they would have them leash their dogs. They were chained for one week and were then roaming free again. I contacted Robert Correa at Vinebrook homes that the tenants dogs were again off leash and that they are dangerous. I was ignored and the neighbors son was chased into his bushes. They set off fireworks at all hours day and night. Called vinebrook and was ignored. They put signs with swear words in their windows to harass us. Called vinebrook and was ignored. They had parties until 3am regularly. Called vinebrook and was ignored. They block my driveway almost every day. They parked a disabled vehicle with swear word stickers all over it in front of my house, which I had towed after 6 months. They finally left on their own after their son the youngest of the 10 people living in a 3 bedroom house was outside with a butcher knife to his throat screaming that he was going to kill himself and that he wasn't going back to jail while his mother ran up and down the street screaming and crying to call 911. The police were at their property 3 times. I was told by vinebrook that I needed to deal with the police not vinebrook when I had problems with their tenants. Worst 2 years of my entire life. Robert Correa should be fired. Vinebrook is the worst company I have ever dealt with.
Awful company...renter beware. You will be sorry, if you rent from them. My Perfect rental history ruined...
- I signed two two-year leases for a specific amount, but I was forced to pay more than what I signed the lease for all four years that I lived here- They charge you $50 for an extremely small yard, but they let the vacant homes grow a forest before they mow it.- The Properties expect you to carry heavy things 100 feet from the parking lot, but they can pull right up to the back door to do their work. The Properties doesn't care about your well being.- When I was closing out my lease, they tried to overcharge me utilities for a month that I did not live in the house. The Properties overcharge you for wanting to leave only because they know they know they will not fill the vacancy quickly. To put the cherry on top, I asked for someone to get back to me with more than estimate on my final utility bill and I get a collection notice.- The only plus in all of this, is the maintenance crew is personable and do the best with what they are given, which isn’t much.
Overpriced, arrogant staff, and constant "sf" issues. Look elsewhere...
You can change your name but you can't change the fact that you are a horrible company. This is just Huber Home Rentals with a new name. Google Huber Home Rentals and you will see in the reviews how bad this company is to it's tenants. Huber Vine Brook whatever you want to call yourself you can't hide the fact your soulless horrible people.
I tried contacting someone for 3 weeks to get information on this place. No one ever answers the phone, never replied to the 3 voicemsils, and never replied to the 2 emails. I also stopped by in-person to see if I could catch a manager of some type but the place was always locked up. It shouldn't be that difficult to get in touch with a manager. I took this as a sigh this place was not for me. I couldn't imagine being a renter there and having an issue....no manager to call to help!
I wasted 60.00 for nothing... I explained my situation, b/c I am from other state, that I want to move in to one of the property that I really loved without seeing. Leasing agent told me that I can move in to the property for sure on the specific dates that I requested. Only three weeks left for my move, they are now informing me about the company policy that there are no guarantee that I will move into the property b/c the date that I requested was not within their maximum hold days. What? More frustrating thing is that it takes at least multiple calls and voice messages to reach the assigned leasing agents. The leasing agent told she never got missed calls nor voice messages on her office phone. Really? Never respond to me on time that she promised to response. Having just good property will not make the company prospers. They need to learn how to do business. I will never do business with them no more.
i do not recommend anyone to work for this company. I did over 500 worth of work and never received a penny. This company uses people to get a job done and will not pay for the services!