The dr was rude had muiltiple issues with the contacts he talked me into I wanted to stay with my usual brand but he just talked bad about them so he talked me out of it. I had to return to the store 4 times because of contact issues and glasses taking forever to come in. He basically scribbled on the prescription so its not legible to other places to order contacts. I paid near $600 with insurance and he was the worst doctor I've ever had . Wouldn't recommend to anyome. It's funny when I first bought everything he talked me into i got a copy of my prescription it was written very neatly. When I got a prescription for my old brand contacts he scribbled and I'm having issues ordering elsewhere. His assistants were nice.
This is by far the best optical shop option in the Montgomery county area. They repair glasses which no one else does and for a reasonable cost! Great selection great customer service I just can't say enough, thank you got being a truly wonderful business in or area and the best optical store around.
Excellent work, in store repair, great customer service, and overwhelming friendliness.I was an out-of-town visitor to Dayton, and I did a number on my wire-framed glasses after a long day sight-seeing. I found them through a quick online search, and called them in a panic because they were unusable. They not only calmed me down and gave me directions across town, but assured me they would wait for me after closing hours in case traffic held me up. Traffic did not hold me up, they assured me it wasn't as bad as it looked, fixed it in 10 minutes, and charged me $5 when I would have paid $50! And they were apologetic that it wasn't a simple fix! I would use them again in a heartbeat.
From the start they were rude, they'll tell you one thing then lie to your face the next minute. I will never return there. Writing this review to hopefully save someone else the trouble of coming here. If you don't order glasses/contacts from them be prepared to be harassed.
I visited the Huber Heights location on Friday, January 24, 2014. I had my mother in law and my two sons (ages 2 and 3) with me. While being seen, my three year-old needed to use the restroom. My mother in law asked for a restroom and was denied. She tried to explain that my son is a toddler and cannot hold his bladder for long periods of time. The secretary, Kathy Green, did not seem to care as she spouted off a "HIPAA law" that prohibits use of their restroom facility. My mother in law (age 52) had to walk both of my toddlers to an adjacent facility during a level one snow emergency so that my son could use a toilet. How ridiculous!! The HIPAA law has everything to do with access to personal files, which should be in a locked file cabinet or within a computer requiring a password. In no way should my son or mother in law have had access to personal files while simply walking to and from a restroom. Mind you, I am nearly seven months pregnant and have personally used the restroom in that facility twice within the last month or so. It's not that they have no public restroom; they are just very selective as to who is allowed to use it. Three year-old little boys apparently do not make the cut.
Friendly Service with Quality Care