I called on a holiday praying that someone would answer after numerous dead ends from other service companies. Phone call answered promptly and professionally. Spoke with owner and he said a tech would arrive approximately in an hour and a half. Within two hours the owner arrived and addressed our issue. Was repaired within an hour and at a fraction of the price of the original part (on a holiday)!! Thank you, Chris!
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Had a tire mounted on my trailer and the tech did not air the tire while off the truck, and would not air it up once on the truck. BRAND NEW MOUNTED SPARE. Only had to take off mounted tire off the trailer, and put new mounted tire on. Also told me tire only needs 100 lbs. of air pressure. The tire states on the sidewall, 125lbs. Called the store to speak with a manager and the girl told me the manager was off until next week. Asked for next in charge and she told me that they dont have anyone to speak with until next week. Lazy worker's who don't know what there doing, and do not want to work.
Prompt and professional. Great company. Chris goes above and beyond for his customers. Always just a phone call.
Worst customer service ever. Won't ever return. Gas was cheap but would rather pay a couple extra cents to not have to deal with the rude cashiers.
Chris goes above and beyond to make sure everything was done right and to our satisfaction. He was extremely profession and you could tell he knew what he was doing. I will continue to use Restaurant Mechanical Solutions for all of my business's needs in the future!
I have been going to this gas station weekly since they reopened. Tonight I had my most horrifying sense of customer service in my whole adult life. My cheerful little 7 year old daughter came to get gas and drinks with me after a long week of work. I was refused service since she carried up my beer (a state law that does not exist was cited by the angry poorly educated male behind the counter) I've been to this place almost weekly and up to this point I have bragged about the quality of product. Unfortunately the quality of customer service that I received is unacceptable. All I had to do was pack up my kids and go down the street to Arrow Wine where my purchase was appreciated and my kids were welcome. I will NO LONGER get gas or any products from this place.
Pay attention to your debit card, they took money off my card and then told me I didn't have money in my account, and when I came back with my transaction history from my bank I was rudely told by the women that works there saying that it's not her problem and that she doesn't care
Chris is always very professional and prompt. He has always provided excellent service that he stands behind 100%!
Best station in my area. Great people. helpful.
I have been using their gas for my grill for over 30 years, and hadn't had a complaint. Nice and friendly employees who are well informed about their products.