I started working with Charrisa this past tax season. I could not have been more thrilled with the service that I received and the refund that came my way. She totally got it about how to handle AdvoCare income, and relieved my anxiety about how that might impact what I owe. The best part was that she actually found me an amazing deduction for educational expenses that I had no idea about, since I always assumed my income was too high to benefit from any of the tuition programs out there. It is a no brainer that I will see Charrisa again next year.
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I have been going here since 2001 (tax year 2000) I have ALWAYS had GREAT service until this year 2016 (tax year 2015). The owner; Rolania Lee prepared our taxes. She totally messed them up. She only added part of my income and when I pointed it out to her, she told me that is all she had to do; this has ended up costing us money out of pocket that should have come out of the return. Then she told us our city was $190 but it is really $241. Thankfully I returned home and went through our past tax returns finding I was correct. We had to go back there, talk t one of the people who have been there for years to correct her "mess up" ...the one that could of in the long run cost us TONS! I will no longer send any one to this "business". She seemed distracted and had to ask so many times for help and still didn't listen to what was said. She also was on her cell phone, very rude to a young lady worker there and treated the young lady like a slave. VERY RUDE! Save your time. Go else where.
Very upfront morgage banc. no suprise costs. what you see is what you get. Call Kimberly. she's great! on top of it all.