These idiots gave a 3yo plus strength reading glasses for nearsighted old people versus the minus strength seeing glasses for being nearsighted. We found out after taking them elsewhere that had a machine to diagnose the glasses, after she was bumping into everything & not wanting to wear them at all & looking over them. Sure, they corrected the mistake that should've never happened in the first place. Idiots. Complete incompetence. Oh, gee & look at all the other horrid complaints. Guess they need to fire & change all staff or be shut down, morons of incompetence.
I took my son into buy glasses on the one Saturday a month that they were open 3/21/15. I already had his prescription and was just going to purchase glasses. When we came up to the front to order and pay for the glasses the staff member at the front was very rude, "Kelley" she told me she could not bill unless I knew exactly what my anthem blue cross blue shield covered. I told her that they didnt cover eye glasses and that I could just order and pay for them. She became very rude and unwilling to help us. I have never expierenced anything like this and I have been buying my sons glasses for years with the same insurance. Horrible service
Saved my eyesight. Referred before too late.
My son came office for tear duct problem. The doctor spent LESS THAN 1 MINUTE with my son. They charged us over $200 for his 1 minute. After hearing my complain, they give me a DISCOUNT of $35xx. We end up with $178.xx that we have to pay with our credit card. I don't how my sights that they saved but they blinded us with their bill."Eye Surgeons", they are but "Family?"
Convenient location. Excellent care.