845 N State Rd, Davison, MI 48423
Specialties: Cars, Fleets, Fleet Vehicles, Heavy Duty Trucks, American, Rvs, Domestic, Motorhomes, Recreational Vehicles, Automobiles, Autos
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I was told by a nearby dealership that i needed my brakes replaced (even though they seemed fine to me.) After getting estimates, i took my 2013 Chevy Cruze here. I watched an employee drive it out of the lot as i was being picked up (so i know it was test driven.) I get a call telling me that they drove it, and took it apart, and found that my brake pads were still at over 65%. When i went to pick it up, i asked how much the inspection was. The man at the counter (i wish i had gotten his name), told me that there was no charge. For a company to be honest, when i was ready to spend the money for new brakes and rotors (and wouldn't have been the wiser), says a lot. This is the place i will go from here on out.
This muffler man is NOTORIOUS for price switching, bad recommendations, and suggesting you need something fixed that isn't broke to begin with. I assume the only positive reviews on here are from their employee's or management. My family and I have lived in davison since I was born 23 years ago and everyone in my family and even all my friends will not go there. It's the inside joke within davison "if you wanna get duped take your ride to that muffler man up the road". Example 1). I needed a new sway bar. I dropped my car off their and they said one price (I don't remember as this was well over a year ago). My mother went to go pick it up and they said I price that was 60 dollars more with a nice list of things my newer model car needed.... Yea right lol. Example two) my uncle took his car up there to stop a noise from the front left wheel. After the third trip and an angry uncle he lost it because they had given him the run around worth over 400 dollars. More examples but I'm done. Save ur self the trouble. Many other great service shops around
I have never been to this Muffler Man before but I am so glad that I did today. They saved me $370! I had a loud muffler and took it to another muffler shop in flint. I had them do my front brakes and check the muffler. They quoted me $400 to fix the muffler. I have the written quote in my hand. I told them no thanks and waited until after the holidays to deal with the problem. It did get quite loud the longer I put it off. Today I took my car to Muffler Man in Davison and was quoted $40. I ended up 30 minutes later with a quiet car and $30 less in my pocket! I will go back AND send my sons to them. Thank you to the young honest man who fixed my car!
02/18/2012Provided by Citysearch -
I have been going to this Muffler Man for years and haven't had an issue. Today I went in for a oil change and was told it would be a few hours, so I left my car there. 3 hours later I got a call it was done. When I got into my previously spotless car (I have a thing about keeping my car spotless) my floor mats were covered in mud! It was clearly noticeable why would someone not have put down a mat to prevent this or at least cleaned it up. Never returning!
11/16/2011Provided by Citysearch -
I have had oil changes, minor service done here for years. They are hard working guys that will point out a problem, and offer a solution. I have seen cars come in while I was waiting that need major work, and the people choose not to accept their recommendation. I am willing to bet these are the negative reviews. I have had over 11 vehicles serviced here over more years. They have always treated me fairly and repaired what needed to be fixed at a reasonable price. I would send my daughter to them for repairs. I have recommended them many times to friends and neighbors.
10/13/2011Provided by Citysearch -
I see a lot of negative reviews here. Not sure why. I and my friends have been using Muffler man in Davison for years and have never had a problem. They have always be up front with their recommendations and leave the choice up to you. I highly recommend them to anyone.
06/11/2011Provided by Citysearch -
I went into the muffler man for a routine oil change and found that their prices were much lower than the many other places I've gone. i dropped my car off at the shop and came back half an hour later. when i returned they told me that instead of paying fourteen dollars like i was originally told i would be forced to give hand jobs to the whole staff. needless to say i will not be going back. :(
12/28/2010Provided by Citysearch -
I took my car in to find out what the cause of a noise was. They informed me that I needed Hub Bearings and that the noise was from my AC Compressor. I approved the work for the Hub Bearings and inquired about the AC Compressor. I was told there MAY be a bypass available for my car. They wrote on my receipt ""Needs AC Compressor."" They FAILED to mention that the bypass was a $40.00 part that would prevent MAJOR problems. 3 and 1/2 weeks later the AC Compressor froze, car got hot and it ended up costing another $1,200 for repairs (that I am NOT having done at this rip off joint)!! When I went back into the shop to express my extreme dissatisfaction, the guy at the desk asked me, ""Did you ask us to look up the bypass part?"" Ummmm, NO, I didn't think the customer had to tell the morons how to do their jobs! They only get one star because it is required to post on here. I would give them Negative 5 if it was an option.
11/08/2010Provided by Citysearch -
Imagine I take my truck to Muffler man they do 1200.00 worth of work, then tell me I need the manifolds gaskets replaced for 125.00. I take my truck there today and now the price is 150.00. However when I reminded them of the quote they quickly rectified the matter. An hour later i get a phone call saying that there is a problem, a ROD HAS GONE THROUGH THE ENGINE!!!! THEY DON'T KNOW HOW THIS HAPPENED THEY DIDN'T EVEN TURN ON THE KEY!!!! They demanded 200.00 before releasing the truck!!! I AM LOOKING FOR A GOOD LAWYER!!!
05/14/2010Provided by Citysearch -
if you get a quote from this location, make sure its written. the actual price i was charged was marginally higher than the quoted price. this is like bumping in used car sales, and watching the bill being written up it seemed clear to me that the numbers were made to represent the price i was charged.
besides this, the technician working on my vehicle took as long as 2-3 vehicles in other bays.
the sad thing is i could have done the job cheape and faster at home with my own tools, just thought it would be nice to let someone else do the work for a change. boy did it backfire on me, never again at this location.