Roto-Rooter has come to my house several times, sometimes on an emergency basis, & has done great work. Most recently, 1 tech (Humberto) came out at around 10 pm to look at a leaking pipe, & the next day Aloys (technician 970) came out (assisted by Leo the 1st time, with some help from Francisco) & performed what turned out to be more-extensive-than expected repairs both inside the wall & outside the house (replacing a faulty shut-off valve). They did great work, it was a very fair price considering the extent of the work, & they stuck to their estimate even when the work turned out to be more involved than expected (which has been the case on at least 1 other occasion). They got my water turned back on by the end of that day, which was a great relief. The outdoor shut-off valve ended up with a lot of hidden problems that weren't visible until he opened up the old valve/pipe, & he & Leo spent a hot few hours making sure the water came on before dark. A week later, Aloys came back to do a quick, temporary fix of some very old, leaking fixtures in the shower/tub (which will allow me a bit of time to be able to pay for the bigger, long-term fix that is necessary), & he (once again) was here quickly, did an amazing job (again, at a very fair price -- he put in a lot of time & didn't charge much), was very personable/considerate. The fixtures are very old, with nothing replaced on them/in them (gaskets, seats, cartridges, stems, etc.) for at least the 14 years I've lived in the house. I was very happy he was able to provide the temporary fix until I can pay for, & allow time for, replacement of the faucets, diverter, etc. I've had great experiences with other techs, too -- off the top of my head, I can think of one's name (Marlon) who came out on an emergency basis & diagnosed what was causing a washing machine to back up into my kitchen sink, then spent several hours clearing out an old, narrow, hard-to-reach pipe with decades of hard-water buildup that was causing the problem. Plumbing emergencies can (obviously) be stressful & financial nightmares, and I've been very happy with Roto-Rooter. I recommend the company (and I highly recommend Aloys, Marlon, Leo, and although I had less experience with them, I also recommend Humberto & Francisco).
4/2/2015Company: "Roto-Rooter Plumbing"Plumber dispatched: Aloys; Badge Number: 970--Satisfied Customer--Issue: Downstairs toilet would overflow into the living room creating our own personalized Lake Okeechobee.Resolution: Proper snaking and camera investigating revealed that construction work done by a company hired by AT&T damaged the piping connecting our home with the city's main pipe. The construction company miscalculated and bore a cable through the PVC pipe. The cable would act as a blockade for incoming toilet paper, causing it to accumulate and create a clog. Luckily, the snaking removed the clog; however, not until the PVC pipe is replaced and cable removed can we resume utilizing toilet paper. Take note that the remainder of the more than likely arduous work will be handled by "Roto-Rooter" and their professionals. Which leads me to the overview..Overview: If you're a distressed reader with any sort of plumbing issue/dilemma, and are hesitant to make the call -- your prayers have been answered! "Roto-Rooter Plumbing" is your best and only option within South Florida. Immediately upon making the call you will be astonished to discover, in a positive light, of course, that "Roto-Rooter" truly lives up to their "The Plumbing Experts You've Trusted For Over 80 Years" moniker. We were lucky to be assisted by a fine gentleman named Aloys; 'badge number: 970', whom was a consummate professional that will respect you and your home. He is bilingual. His fluency in both English and Spanish bridged the gap between family members, allowing for them to grasp the intricacies of the situation with relative ease. Aloys is quite knowledgeable about the profession and arrived with all the proper tools to handle any known plumbing disaster under the scorching South Florida sun!"Roto-Rooter Plumbing" and Aloys, the Stumbaugh family gives you a 5 out of 5 stars!
I called on a Monday morning after the landlady from the unit below me called to say her tenant had water leaking into her bathroom. When I called around 10:30 a.m.I was told that they would place my call as an emergency call. They said they could arrive between 11 a.m. and 3:00 p.m. At 1:30, I called to check the status of the call. I was told that the plumber that had experience in the issue I was having was at another job and would come to my condo as soon as he was done. The lady was not very nice. I had to explain to her that the tenant had to be at work at a certain time and we would not have access to her unit once she left. I was literally told, "I don't know what to tell you, he has to finish his other job." Luckily, the plumber Rafael #3619, did make it before 3:00 p.m. The tenant was still home and we were able to resolve the issue, quickly. I did have to pay for the assessment $271.00. Which is not a bad price. I called other plumbers in my area and the average cost to come out was about $300 for an assessment. At the end of the day there was only a small, slow leak that could be fixed by my husband. Rafael was very knowledgeable, friendly, courteous and gave us tips on how to resolve the problem. In Miami I am very weary of plumbers that make up an imaginary problem and charge an arm and a leg to "fix" it. I am glad that it was nothing major, thank God!!! If I ever run into another plumbing issue I will definitely use Roto-Rooter again. You have experienced plumbers working for you. My experience was a good one! Thank you Rafael!
Miami Shores Plumbing has been a great fins for me and my girlfriend since we moved to Miami. When we first had a problem with our toilet, we were not sure who to contact. We were both new to using plumbing companies since we are recent college graduates, who just started living on our own. We asked our maintenance man in our building who recommended a company he has had past success with named Miami Shores Plumbing. We than took his advice and looked on Yelp for reviews. We looked on yelp and saw the company only had two stars. This worried us at first. But we asked our maintenance man why the ratings were so poorly. He said those reviews don't add up to the service they have provided for him and his friends in the past. So thankfully we followed through with MSP plumbing and found out that he was in fact right to the point when it came to there knowledge and skills in the plumbing industry. We recommend MSP plumbing to anyone who is unsure who to use in the Miami area for plumbing.
I have been having some plumbing issues for a few months and had a different plumbing company come out and service my home. When the problem continued I was referred to All Dade Plumbing Inc by a coworker. I was extremely impressed by the representative on the phone (Allison) and the plumbers who came to my home (Kenny and 2 others). Everyone was knowledgeable, professional and took the time to explain to me about the plumbing process and problem. They were forthcoming with their prices (whereas if you call Roto Rooter they won't tell you the price of anything unless they come out to your house) and provided me a verbal amount when asked. I had to have extensive underground plumbing work done.Highly recommend this company. Everyone is friendly and thorough. It's very rare to see a company providing not only quality customer service over the phone, but also have the well-informed on site personnel. All around great company!
I had an emergency with my home's pipes, they were clogged and full of dirty water. We tried fixing it ourselves at home but the tools we had weren't doing the job and the dirty water/smell weren't going away. I called several plumbing services and one even told us from 10pm to 2am was that they were available and it was 5pm. After calling serveral services, Miami Emergency plumbing's plumber Diosvani gave us a call back and informed us that he was on his way. He got to our home as soon as possible and he did the job very quickly. Within 15 minutes the pipes we unclogged and the water was running as normal. He was very kind and professional. We were all very pleased at home with the job and Diosvani. We will definitely be calling him if we have any future problems. �������� Big tumbs up for the service.
I Called Roto-Rooter out to repair a pipe on the side a house that was leaking badly. I scheduled it for the following day at a time agreed upon by both the tenant and Roto-Rotor. They were there on time, explained the problem to me over the phone, and gave me a price. They made the repairs that same day and the problem was corrected. My only complaint is that I asked the Roto-Rooter plumber to take before and after pictures and email them to me. He said he would email them as soon as he got to the office. The next day I hadn't received the pictures so I called the office and was told that he wasn't scheduled to back in the office until the following morning, and that the pictures would be downloaded and sent as soon as the plumber came in. I did get the pictures the next day. Thank you
This was my fourth time using Roto-Rooter. This job was for an emergency replacement of a kitchen faucet. I called for service late afternoon on a Friday and had a technician at my house several hours later. The dispatcher was timely in keeping me informed of the status of the next available plumber for my area. The technician, Miguel H. (178), was very polite and professional. He worked efficiently to get the job done as quickly as possible. Before leaving, he was very thorough in making sure his work area was clean and that we had no questions regarding the operation and maintenance of the new faucet. I recommend this technician and would use their service in the future.
I called this company to come out and fix a clogged toilet. Since I was not going to be home when they came, we agreed on a price over the phone. I told them that I would make out a check for the agreed upon price. I asked if any additional charges would be incurred. I was ASSURED that $175. would be the TOTAL amount. They did come out at the specified time. The technican was able to unclog the toilet. He did not provide an invoice and demanded another $10. from my son. He said that the work amounted to another $10. My son, confused, gave him $10 more dollars. I truly believe he wanted lunch money. Will not use this company again.
I used the services of Christian Martinez from ABY Plumbing and was very satisfied with the services provided at a very reasonable price. Christian installed a brand new toilet, after removing the old one, and repaired a second toilet that was leaking after another licensed&insured plumber failed to resolve a leak issue at the level of the valve inside the tank of a one-piece toilet (discontinued model of American Standard). We were able to get the valve assembly replacement kit online and Christian successfully installed the part. I highly recommend Christian from ABY Plumbing for his competence, reliability, and fairness with pricing.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
What to Ask a Plumber
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
- Were you pleased with the work done?
- Was the project completed on time?
- Did the plumber give you a written warranty and guarantee his or her work?
- Were there any unexpected costs that arose?
- Would you hire this plumber again? If not, why?
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
Avoiding a Scam
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
How to Get the Most From Your Pipes
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Common Plumbing Problems
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.