Bad costumer service , the store manager DANIEL was very very rude... I was ready to take a video how of how bad he yelled at me in front of my 1 year old daughter just because he said I came in at 5:40 and it was almost time for him to go have a family dinner like I knew him..anyways he was so rude that I wish that the store owner would check the video camera and check his attitude. The reason I came in was because I bought my phone 2 weeks ago and it came with manufacturer damage , and I had already tried to change it 8 days before but another sales rep told me they didn't have the cell phone and to come back any time of the week , (the last day to make a change was yesterday Saturday 12/23) and it wasn't my intention to make it there 20 minutes before the closing time because on the website it said the store hours for Christmas Eve were from 9 am to 9 pm so I don't know why he's was acting very rude with me to the point that he made me cry and said to me "yes feel bad I want you to feel bad because I have a dinner and now I'm going to be late because you !!!! "My daughter too was upset and started crying with me , but I told him I was going to take a video so he left right away , and he made another sales rep finish my transaction , I just wanted to say it wasn't nice I was very sensitive because I was in the hospital with my special need daughter for one week and that Saturday was the only day I could go to the store to switch a damaged manufacturer phone , and I explained to him please don't get mad with me if you guys need to close make a note on the system that way I can come back Monday but unfortunately it was my last day to make the switch.,,, I don't recommend that place just because they have a nasty manager and can't handle his job like a professional , thank you and hopefully he can change his attitude or change job.
As others have posted, their customer service...or complete lack of, is unbelievable. Forget the fact that they hardly ever answer their cellphone,…
They did 3 repairs on my computer. It took 20 minutes and they charged me nothing. I am extremely pleased. I highly recommend them.
14. i Tech 2 Fix
10920 W Flagler St Ste 211Miami, FL 33174
From Business: iTech2fix provide TV Repair Miami, IT services, Computer repair Miami, Laptop Repair Miami, Smartphone Repair iPhone Miami. Free Diagnostic.
Lexi did a great job on testing my iphone6 and switching sim card to an iphone4. Again Lexi did a great job.