★★★★★ We called and asked for an inspection (chimney being used for the first time in 20 years) in hopes of having our fireplace in use for the holidays. Chimney was packed with birds nests, since it was never capped properly, and was a much bigger job than the service person was able to handle in their schedule. Did not get the job finished today, but the service person was extremely professional and courteous, and did not charge us more than a service call even though he spent over 1 hour here sizing up the job, and cleaning out what he could. His quote seemed reasonable for the job, and within the standard from what I've seen on other websites. Did not attempt to "up sale" us with unneeded repairs. Holding out hope that someone else cancels so that he has time to return before Thanksgiving!
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Mr. Welch has been cleaning my carpets for the past 15 years and I would not let any one else clean my carpets. He has gotten out stains that I was sure would never come out. He is extremely polite and knowledgeable about his work. I would consider myself to be a very satisfied customer.