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x-rays
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Urgent Care, Emergency Care Facilities

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genep.

04/21/2013

Overall

If I told my best friend about this place, or a total stranger, I'd say that several years ago I took one of my children here and had the best experience I'd ever had at a medical facility. I'd also tell them today, again with one of my children, I had the worst! It seems if you go there 10 minutes before they close they are not interested in taking care of a patient, even if it's a 6 year old girl that's injured! They referred us to the ER. The first thing the receptionist did when I told her why we were there was look at the clock. Then she summoned an 'Angel of Mercy'. When I told her what had happened and my child's symptoms, she said, "If she's experiencing THAT already, she needs to go to the ER". How could she say 'Already' when she didn't even ask when the accident occurred? When I asked if she could at least look at my daughter's tooth, which was loose and the gum around it was cut, she said, "we don't treat dental problems". I believe with all my heart if I had taken her there at 10 minutes before 2:00 instead of 10 minutes before 4:00 (Which is when they close on Sundays) she would have been seen! I think if this type of treatment by a medical facility if not illegal, it is at least immoral and everyone should know. I work at a manufacturing facility and treat our customers a hell of a lot better than my daughter and I was treated today! I cannot believe my daughter was ignored like this by a medical "Professional"! By the way, I had to give at least one start rating to submit the review. It's much more than deserved!

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