What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I bought a Lexus from Colony Motor Cars, Daphne, AL a week ago. Firstl, it was advertised as a "luxury" instead of "premium". Premium is stated on their car fax but a Luxury increases the value by about $6,000. That was my 1st red flagged. Prior to purchase, I ask Butch, (owner) what had done to the vehicle. Butch replied "nothing. I was not given the honest answer. The driver seat, the seat is peeling/cracking and color is fading. I called Butch & ask if he had spray repaired the seat. He said "I don't know, why"? I explained what happened & even getting on my clothes. He said, "oh well we might have". I said "did you repair my seat" & he said "just fixed it which is normal" & said I had 2 options which is to bring it back to him on a warm day & he would spray it again or I could pay to have the leather replaced". I reminded him that he told me he had done "nothing" to the car & never told me about the seat repair. He denied telling me & told me again that I had 2 options, which he can repair again or I can replace the leather at my expense, thank you & hung up. He lied to me before I bought the car & lied again when I ask about the repair & suddenly remembered the repair. I would NEVER pay what I did for a vehicle that needed the spray mix leather repair because it never lasts & eventually looks horrible. After knowing he lied to me, he didn't offer to have the leather replaced but to spray it again. The seat looks bad & continue to worsen. We will never buy another vehicle from Colony will tell EVERYBODY of this experience. They spray repair the seats to hide all the imperfections which wears off & cracks/peels after use. I have now spoken w/somebody who bought aTahoe from Colony 2 yrs ago & same problem but worse. What else was I not told about my vehicle? passenger seat too? So upset & disappointed. I ask "what has been done to the vehicle"? Wanted honesty. Buyer Beware!! Thanks for the lesson Colony! Hope you smiled to the bank & sleep @ night.
BEWARE!!! Mislead on purchase of a vehicle, had to pay out monies to have vehicle safe road ready. Purchased vehicle from Off Lease Auto Outlet in Daphne, Al. on 12/1/2016. During the smooth and friendly transaction Salesman had mentioned that they normally fill the vehicles with fuel upon purchase, but felt that it was unnecessary because the vehicle had 3/4 of a tank of gasoline. The check engine light was on when we test drove the vehicle. General Manager had the vehicle taken to the garage area to resolve the check engine light issue. He had come back a few moments later to say that it was resolved and that the gas cap was loose. Cap was tightened and check engine light was no longer illuminated. We were also told that the vehicles go through a series of checks and certified. Later that day the check engine light came back on. I checked to see if possibly the gas cap was loose again and to my surprise this particular vehicle was design and built with "no cap". Also, to have retrieved and cleared the DTCS P0420 and P0460 codes, Service Technician had to know of what the codes were. These were the check engine light codes I retrieved later in the day from an AutoZone. We had taken the vehicle into a Ford Service Department and found that the vehicle was: 1) In need of a clutch assembly. 2) Evap purge valve to be faulty, found fuel in canister, fuel tank collapsed/deformed from faulty purge valve (check engine code DTCS P0420), replaced fuel tank, fuel pump, evap purge valve and evap canister at a cost of $2266.85. Purchased the Extended Warranty. Extended Warranty Company would not cover any cost due to they felt it was a "pre-existing condition" and that there was a TSB (Technical Service Bulletin) 16-0062 on vehicle. 3) The Catalytic Converter had to be replaced, (check engine code DTCS P0460). We had tried to resolve this issue by telephone, e-mail and BBB – Better Business Bureau, Complaint ID#: 85071409 with Off Lease Auto Outlet in Daphne, Al. to only not answer the phone, return e-mails and no response to BBB.
I looked at 6 mustangs before I bought one at this place. I was told the truth about its condition and man was the car in pristine condition. All the other dealerships I visited weren't very honest. I bought my car at a very good deal too; lower than other dealerships whose mustangs were not as nice with many more miles. I would definitely recommend
Called, told Judy what kind of car I had and what it needed, she said I could come in that afternoon. I declined but made an appointment for the next morning. I left the car the next day and picked it up in about and hour and a half. The bill was exactly what she said it would be. In other words, they did exactly what they said they would! Perfect service. And the cost was significantly lower that other places I called.
Shawn Patrick was awesome That's just what he was and is. He's to the point no fluff tells you what you need to know and also shows you
Norm is the best mechanic around! Very honest, professional,knowledgeable, reasonable, and incredibly courteous. I will no longer take my vehicles anywhere else! Highly recommended!!!
Norm is the only mechanic I've ever had and I recommend his shop to anyone. I've been taking my vehicles to him since I was seventeen and he has always treated me fairly
This is the most ridiculous company! Not only do they insure unlicensed drunk drivers but they call you and tell they take full responsibility.... but then offer u not even half what your totalled vehicle is worth! Then tell u that a cell phone is part of your body! A true disgrace!
I couldn't agree more with previous statements. I respect and trusted USAA and for them to do business with Auto Injury solutions has made me rethink continuing to give them my business. I have 100,000 medical rider with USAA which I find out after an accident in August is outsourced to auto injury solutions. I have submitted over $20000 in medical claims and they have refused payment of all doctors and hospitals. They have only reimbursed for ambulance and my out of pocket for prescriptions. I continue to get the same song and dance that they must have my full medical records not only the bills, but when I submit my full medical records they still deny saying they need more because it is the law. That is crap! I had a medical rider through Allstate before coming to USAA I switched only to save money but in the long run it isn't worth it. Allstate, I had an accident, submitted the bills (just the bills no full records) they sent me a check, within 5 days or paid directly, which ever I wanted. When I bring this up to Auto Injuries they actually have the nerve to imply that Allstate did not follow State or Federal Laws when they paid my claims by going by the bill only.I just don't understand how USAA can continue to do business with these people. Or how they are allowed to stay in business. And unfortunately when I complain to USAA it appears to fall on deaf ears, which I find even more disheartening.
Can I just tell you how good our God is??? An accident on the 17th left my lovely xB totaled. :( Referred to COAL Wholesale by good people, they were so right! Integrity is not just a word here!!! Loved learning more about these folks and hearing their testimonies of how good God has been to them!!! Then... not only did they replace my xB with a newer Rogue, we were able to purchase another car for the hubs to drive, AND money left over from the settlement!!! Ray & Tammy are real, true to life and godly beyond reproach! We are more than happy with our new to us vehicles!! You've found lifelong clients and some new friends!! Thank you again!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.