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General Info
Operational for more than 115 years, Aqua Illinois is a regulated public utility that manages the collection, treatment and distribution of potable water for homes, businesses, industries and fire stations. The utility offers water and wastewater services for more than 70,000 customers in Illinois. It provides design, building and leasing solutions, as well as contract services, such as billing, meter reading, system operation and maintenance. Aqua Illinois employs licensed engineers, business and financial analysts and planners. It is a part of Aqua America, which is a publicly traded water company that provides services for residents in Pennsylvania, Ohio, Illinois, Texas, New Jersey, Indiana, Virginia, Florida, North Carolina, Maine, Missouri, New York and South Carolina.
BBB Rating
A+
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Hours
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Extra Phones

Phone: (217) 443-8538

Primary Phone: (217) 443-8538

Phone: (217) 442-0142

Phone: (217) 442-0178

Fax: (217) 442-0142

Fax: (217) 442-3365

Payment method
mastercard, visa, discover, amex
AKA

Aqua Illinois Inc

Categories
Water Companies-Bottled, Bulk, Etc, Water Utility Companies

COUPONS & DEALS

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Reviews

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Sarah R.

10/11/2016

Overall
Service

starI keep receiving sewer bills although I have no sewer hook up and instead have a septic tank. Shut my water off a few weeks ago over it. The really messed up part is that they shut it off 3 days before the shut off date on the notice, and we didn't receive the notice until 4 days after that. We contacted the village of Tilton and they called Aqua and disputed the bills and told them we had septic. They did come turn it back on, but told me there would be an "investigation". Today I just received another sewer bill. I am furious. I hate this company and wish I could just have a well.

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