Despite what another reviewer claimed, I witnessed my shelter being manufactured and saw them fabricating a massive shelter that looked like it could have protected hundreds of people. I am sure they would be glad to let others see their manufacturing facility if you have any doubts. I have seen and heard about this company for decades, and we finally decided to get our own shelter after a big tornado hit too close to home. We were VERY happy with the customer service, and the install and quality of our shelter is top-notch.We recommend them to everyone, we shopped for years, but finally chose stormshelter.com based on price, service, and maintenance.
I'm sure they sell great storm shelters so I will not fault them there. But if you have an option to purchase from a different company then I would. There service after the installation is very poor. I think a company should stand behind the products they sell.
Deceptive advertising. They are not a manufacturer