Rude Employees they are theives we got a price of 800 yo get towed out of the snow on the side of the road for a truck which seems ridiculous. Than they claimed to only accept com check or cash. No debut or credit card payments. I'm on the phone with my driver while other dispatch is on the phone trying to make a payment and they were making it impossible than they said if we couldn't pay them in these forms of payment they would have to tow you to they're shop which would be more money mind you we as of yet agreed to the terms and their driver Harley told my driver we aged which is untrue we were trying to figure the way to pay them and never agreed for him to hook up my driver and take truck to the shop. I'm on the office phone calling to purchase com data chk payment. Now that the secretary of the shop got upset that we were trying to figure out a payment like a credit card form that most businesses have because our driver didn't have $800 cash on him they're now charging us $ 325 per hour until payment We're a company based out of New Jersey and they're located in Connecticut. Do not contact this company and it is also illegal to hook up with an individual in the vehicle or truck and they're driver hooked up our truck basically making it a obligated hostage situation. This is not the way to conduct business especially when a company is based two states away and is literally trying to make a payment and they're making it impossible to charge you more. Unbelievable! I wouldn't even choose any stars but it was necessary to choose a star to finish review
THE SALES DEPARTMENT INVOLVING DAVE SALES MANAGER AND HEATHER RAMOS, WAS A COMPLETE WASTE OF MY TIME TO EVEN INQUIRE ON COLONIAL MAZDA AND THEIR VEHICLE ,NEVER AGAIN WILL I LOOK TO CONSIDER DOING BUSINESS WITH A COMPANY WITH POOR MANAGEMENT AND STAFF NOT A GOOD FIRST IMPRESSION.
I am aware that everyone is entitled to their own opinion, but I would just like to come Greentree's defense & say that once a company (Greentree) credits a customer's card, it comes out of that company's bank account the same day & is shown as a credit on the batch total the following day. It is the customer's credit card company that decides when the customer receives the money for the credit.. So in a sense it is, in fact, out of their hands..
I went to Greentree looking for a 2013 Toyota Tacoma 4 x 4 Access Cab w/manual transmission after seeing online that one was in stock. Upon mentioning the vehicle I saw online, I was told that it was not in stock and that the website was not updated--in this day and age, there is no excuse for this. I was sent to James Uzzo, who claimed he could find the truck for me. I left a $1000 deposit and signed a contract to get the ball rolling. It took them a week finally to concede that they couldn't find the vehicle. Personally, I don't think they tried at all b/c with 20 minutes of online searching, I located one in Wallingford, CT. I went to Greentree for a refund last Fri. 9/13 and watched as they processed the credit card. However, as of today, Wed. 9/18, my credit card company shows no pending refund, and, yesterday, when I inquired as to why it was taking so long, Greentree replied that it was out of their hands. How's that for customer service. These people are the absolute WORST. Do not attempt to buy a vehicle from them. Go to Wallingford Toyota and you will be treated like royalty.
got an appt. quickly. service was done thoroughly and quickly.
Very easy to work with and excellent job. I leave the car on Sunday night and can pick it up on Saturday from the sales dept. Everyone was efficient and helpful.
Peter was fantastic to work with! He was knowledgeable without overwhelming me with too much information. Overall, he is friendly and engaging and quite helpful. Peter is clearly an expert in his field - he knows the Subaru brand inside and out as well as the particulars to the Outback. When an issue arose with my insurance company, Peter was tenacious in his efforts that ultimately rectified the situation. Peter professionalism was much appreciated, as well and his overall positive attitude!
Very good service all around, told you what might need fixing and gave you a price quote. Stress free environment took care of your needs.
It was a job well done. I specifically listed the work that I wanted to have done,and which items I wanted to have inspected when I brought the car in, I was called at home and informed of the state of the inspected items. Additional maintenance was suggested. And I agreed to one item in addition to what I initially specified. I would have given Ford a five star rating for the work, but I thought the price of the service was a little on the high side. On the other hand, this is such a well built car (2005 Escape) that I have never needed very much maintenance and no repairs and there are 125,000 miles on the vehicle.
I bought my 2010 Subaru online from CT with Jowdy but it was with Joe D'ercole who I dealt with. He made the transaction so smooth that when I arrive it was seamless! Thanks.Also Joe D'ercole was great in sealing the finical end without a hitch.