From the moment I called this Gelson's with a special last minute request for my family on Thanksgiving day... I was treated with kindness and a determination that this order / delivery would be accomplished.I want to thank Michelle who answered the phone and Jeff Joy/Deli Mgr. who took the orderTom/Manager and Steve/Asst. Mgr. who both made sure my family would have dinner on Thanksgiving day...which they told me was delicious.!!