The Ritz-Carlton, Laguna Niguel
1 Ritz Carlton Dr, Dana Point, CA 92629
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
TollFree: (800) 241-3333
Swimming Pool: Children's Pool, Outdoor, Poolside Bar
Tennis Courts: Yes
Check-In Time: 4 PM
Check-Out Time: 11 AM
Property Amenities: Picnic area, Elevator/lift, Breakfast available (surcharge), Safe-deposit box at front desk, Business center, 24-hour front desk, Spa services on site, ATM/banking, Babysitting or childcare, Conference space, Multilingual staff, Express check-out, Shopping on site, Spa tub, Hair salon, Full-service spa, Fireplace in lobby, Garden, Porter/bellhop, Bar/lounge, Health club, Restaurant, Concierge services, Gift shops or newsstand, Supervised childcare/activities, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Plasma TV, Designer toiletries, Hypo-allergenic bedding available, Bathrobes, Turndown service, Balcony, Iron/ironing board, Desk, Connecting/adjoining rooms available, In-room safe (laptop compatible), DVD player, Premium TV channels
Pets Allowed: Yes
Good For Groups: Yes
No coupons available
Service was terrible. Food is OK. You pay for the view....one in which we did not receive. After asking for a table by the window when I made the reservation, we were seated at a table away from the window. I requested to move up to a seat by the window that was empty and was told 3 other parties had requested a window seat. The table sat empty for 15 minutes. A couple was seated next to us(away from the window) and when they voiced wanting to move up to the view, they were escorted right away to the better table. Furthermore, a couple next to us had an infant that didn't make a peep the entire time. Yet, the hostess was standing on the tier above their seat, making the statement, "now we don't want him to make any noise". Very unprofessional. I know anyone with children would never make that comment. We did stay at the Ritz for an entire week, and the rest of the staff was superb.