Unfortunately I had a poor experience. I had an order delivered that was damaged. The in excusable part was the poor, inefficient handling of the matter. They chose to point fingers at a freight company they never identified to me, and failed to follow up for weeks delaying my job. So, they're nice when taking your money. But when there's a problem, the mngt fails.
After an exhaustive internet search for floor covering, I found Long's Cpt. This company not only saved me money, but walked me through my entire order process, as well as calling me to advise that my order was shipping. The sales staff as well as the service at Long's Cpt was spot on! I would highly recommend.
I found longscarpet.com while looking for smartstrand carpet. I drove there and made my purchase directly from them. The customer service was friendly and they shipped my carpet to me and I did not have to pay sales tax. I would recommend to friends.
I ordered maple hardwood flooring. The shipped me the wrong wood and refused to correct the order. "Don't do business with bad people"--warren buffet