Do not use these people. They scammed stm out of $749.00 they will use a third party service company, they will collect from the customer and never pay the ones that preformed the service.
3722 Irving BlvdDallas, TX 75247
From Business: At Southwest International we are committed to providing our customers with total transportation services, while doing it better than anyone around. We have been in business, under current ownership, for over 30 years. Southwest International is one of International's largest dealership groups and we are locally owned and …
Brought a year old terrastar in for what I was thought was warranty work. The steering column locked up while being driven. Pretty scary. Paid the dealership a diagnostic fee of $162.50. Southwest International tells me on my truck with 51,000 miles the steering gearbox is out and not covered…
425 S Loop 12Irving, TX 75060
From Business: Based in Irving, Texas, Equipment Southwest Inc. specializes in truck canopies, caps and shells. The company offers a wide range of trucks, mixers, refuse, all-wheel drive conversions, truck equipment and parts among others. In addition, Equipment Southwest Inc. provides full service facility for vehicle repairs, equipment…
1706 N Stemmons FwyLewisville, TX 75067
From Business: At Southwest Equipment, we offer Bucket Truck, and Digger Derrick for RENT and SALE. We find equipment that is still in its prime to fine-tune, then offer to businesses looking for powerful tools that have been reliably tested in the field. Our reconditioned digger derrick, pressure digger, bucket truck, truck mounted cran…
These guys are just parts changers. Charged me 3 hrs labor the change a starter. Oh and if you have no other places to go make damn sure you pay with a newer style comcheck if that's the method you choose or you'll be there an additional 2 hrs changing it to a new one because there bank sucks and are not smart enough to figure it out. Plus they have a 30% markup on parts. Greedy !!!!! The tow truck driver was cool though.
These guys were very quick to get to me and get my truck back up. I was very impressed with their knowledge and they will be my go to guys from now on
Great Company!!! Excellent service!! We were in and out in no time and back on the road. Thanks guys...
They had my truck for 2 days. They called and said it was fixed. My hubby went to pick it up and the truck wouldn't start which was the initial problem that it was taken in for. I'm a little unsure of what they think they fixed but clearly they fixed nothing. After paying $420 and then realizing the truck wouldn't start, my hubby went back in to discuss this with the owner. My husband questioned what was fixed as the truck does not start and the owner got very upset that his work was questioned and said that he will refund the money and remove the part that they put on. The owner was very rude and upset. My husband is the only person who should've been upset because as a truck owner, when the truck is down money is not made. Needless to say we will not return here. Thank goodness we found Jorge who works on diesel trucks in Dallas and he will come to you.
DON'T USE THIS COMPANYUnless you want to be treated very poorly. They didn't "get to it right away" like we were told;it took 16 days. This is because every time WE called THEM to check on the progress we were told that something else had broken. BTW, we had to initiate every call.We were never given a firm price on anything but were told "it won't be much". They flat out lied to us saying that they had to replace the ignition switch because it failed while they were test driving it. But actually they had twisted off the DOOR key in the ignition. This cost US $222.00! When we pointed out that it was the door key that was broken, so obviously someone tried to start it with the wrong key, this is the reply we got from the owner, Jack Scott; "F**k you I'm not paying for your ignition switch. How was my mechanic supposed to know which key to use?"AND all the cloth seats in the RV were filthy with grease stains. VERY VERY Disturbing experience! Would give them a ZERO if we could.
18 Wheeler drivers STAY FAR AWAY.DO NOT USE!!!!!!!Very poor ethics and will take advantage of truck driver and lie to driver to get a very inflated payment. Sent out repair guy that barely spoke English. Was told to contact dispatch to approve payment amount. They Pretended to call and then told driver that they did and that dispatch just told them to get the drivers credit card.$85 service fee and $85 per hour was the quote.They came out spent 15 minutes to change tire and did not even put the right amount of air in it and then charged $85 service fee for coming out and then 2 hours labor.The driver had nothing to do with the quote and was told dispatch had approved him paying it.LIARS & THIEVES, Consider yourself WARNED
ALARM !!! DO NOT DO NOT USE these guys! they damage my two collector cars.And that is the answer given by them :i would pay a legimate claim, i am not paying a claim on a 35 year old dune buggies.They were already damaged when picked up. Customer is trying to scam me.Please do not contact me about this anymore.These guys should not even work
DO NOT DO NOT USE these guys! Sent a yahoo at midnight to tow our RV. He clearly didn't know what he was doing. He brought a hook tow truck to tow an RV. Couldn't jack the RV up high enough to tow without the back end DRAGGING! he took off the front tires to see if that would help. Even DROPPED the RV off the hook once. After 3 hours of jacking around, he said he had to go back (25 miles) to get a flat bed tow truck. REALLY?!?! shouldn't you have brought that in the beginning? We waited until 6 a.m. HE NEVER CAME BACK!!
Avoid this ripoff shop at all cost or you will pay for it. Jack the pos owner will turn on the Texas charm when you walk in the door, telling its no problem to fix anything, but look out when it's time to leave and you get your final bill. You will be unfairly charged, not notified of work to be done, and threatened if you don't pay. Worse the work done sucked. Do yourself a favor and avoid these pack of thieves.