We recently purchased a Lincoln MKX from Drivers Select and I feel compelled to commend you on your sales staff and in particular Steven Gayle. I had visited several dealerships without my husband and was discouraged from buying from any of them due to their hard sell technique and aggressive sales staff. My husband had heard your advertising on The Ticket radio station so we went to your site and we found the perfect vehicle for me. We came to your facility to view and test drive, we were warmly greeted by Steven and we told him exactly what we were looking for. Unfortunately that particular vehicle was not yet ready and available so Steven offered another MKX for us to test drive. The test drive confirmed that we did indeed want to purchase the unavailable MKX and we had told Steven that our intention was to purchase that day but not once did he try to re-direct us to a different vehicle in order to make the sale on that day, instead he explained your "Recon" process and offered to monitor the vehicle and advise us immediately upon it's release. Before meeting Steven we had decided that if that vehicle was not available we were moving on the the Lincoln dealership where we had found another MKX in our price range available immediately but after working with Steven and directly due to his courteous manner and soft sell style, we were so impressed that we lost all interest in visiting another dealership. When we went in to pick up the vehicle Steven again impressed us, he had another vendor arrive while we were waiting for paperwork to be completed and he insisted on remaining with us rather than leaving us alone to go and attend to the other prospective buyer. He also followed up with my husband to see how I was enjoying the vehicle a few days after we had driven off your lot. In closing, I must say that Steven was directly responsible for our sale and we will at any given opportunity, highly recommend DriversSelect.com and particularly Steven as a salesman. If your train all your sales staff the way you have trained Steven we see nothing but success for you in the future and we will certainly be repeat customers. Respectfully, M
I recently purchased a minivan and trade my car with them. Farzad was absolutely great and helpful. He helped to trade my car with the highest rate possible and give me his best rate for the car I purchased. Everything has been done professionally. They go above and beyond to do everything possi…
This is a great, family owned place. I got great service with all of the people there. My car has not had any problems - I have bought 3 cars and am in the process of buying another. Great Selection & Deals!!!
I have had no problems with the 2007 Volvo we purchased from George. It's a beautiful car. George was very upfront that the car was salvaged. I prefer salvaged cars because they're so much cheaper. He did a good job repairing the damage to the car and we're driving the nicest car we've ever owne…
Looking for a car is both exciting & exhausting. I had been to almost every dealership within a 20 mile radius, literally & after my search I could not find even one car that I would possibly go back to. Not that I’m that picky, but you have to be when it comes to a car, & depending on the price, mileage, & interest rate. I mean your going to be stuck with it so it better be worth it right? Well I had seen the Driver Select commercials advertising all the time, & that tune was always stuck in my head “Driver Select is there for me, there for me, there for me….” So I figured I’d go online, & do a littler research before I took the drive out there. I went online which was so easy to navigate & actually searched the vehicles that they had in stock at their location, which included the mileage, price, & pictures of inside, & outside of the vehicles. I don’t have a lot of time since I work so much so with that capability to just get online & search, & narrow down the types of cars I was interested in was so helpful. I also was able to fill out a credit application & not too long after that, I received a call back from a customer service representative that was able to assist me & answer all my questions. When I arrived at the Dealership, everyone was absolutely wonderful. You weren’t just a sale or commission to them. T hey did strive to do whatever they could to get me approved & drive off with what I wanted. To top it off, the sticker price of the vehicle I was purchasing was amazing about $5-$7000 cheaper, than other dealers in the area. Now tell me is that a great deal or what! So Thank you Mike Hungaski & Rosie Hernandez & everyone else who assisted in helping me get a great car. I will definitely be doing business with Driver Select, for all future vehicle purchases.
I bought a 2008 KIA Spectra SX from Southwest KIA on 7/1/08 and I love this car. I live an hour and half east of Dallas so I called Southwest KIA the weekend before I bought my car to speak to a salesman and ask any questions I had without having to make the long drive. At this point I still wasn’t sure that a KIA was what I wanted. I had it narrowed down to the KIA Spectra, Toyota Corolla, Chevy Cobalt, or Mazda 3. I commute three hours a day for work and I needed a car with really good gas mileage, but affordable enough that I didn’t mind racking up the miles on it. I was leery of the KIA in the beginning of my search for a car because of all the negative information I had heard years ago when they first came out. After a lot of research I’ve learned that KIA has come a long way with the quality and dependability of their cars. After talking to Garry several times, I agreed to come test drive the car. He assured me that if I would just give the car a chance that it would not be a difficult decision to make and he was right. I only went that day to test drive a car and I came home with my brand new KIA. I got the fully loaded SX for less than what I would have paid for the pretty basic Toyota Corolla. Garry was absolutely great and I would buy from him again in a heartbeat!! He’s very friendly, he was able to answer all of my questions, he was very patient and not pushy like other salesman I spoke with at other dealerships, and he even stayed two hours late that day to answer even more questions before I finally agreed to the purchase. If you're interested in buying a KIA, go to Southwest KIA and see Garry.
I was in the market for a used car. I had looked everywhere!!! My wife actually found a vehicle @ this dealership as I was very tired of looking. I had been looking to replace by 2005 Saturn Vue due to it being totaled in an accident. I actually emailed to inquire about a 2005 Chevy Equinox that was very nicely priced and looked great. I received an email back from Moe within minutes. I also received a call back from Paul and another email back from Mark. I was impressed. I was able to print out the car fax and let Paul know I would be in Saturday morning to check out the car. My father in law and I arrived around 9:30 and were greeted promptly by Moe. Paul was pulling the car right around. I had forgotten my wallet so my wife sent a text to Paul of my DL and insurance card. We then took the car to Firestone to have it checked out...a few minor problems...just regular maintenance issues that I can take care of. We talked about price and settled on a fair price and we were gone. Paul and the staff are even provided me with a brand new battery as the one in the car was kind of week. Great car though!!! I advised I would be back on Monday as they requested to get the new battery installed. Great Staff!!! I did not tell them but my father in law is looking to come back to get one of the Hyundai Sonatas that are in their warehouse...another plus as all of their cars are kept inside. You never know....I may be back for another one too....thanks so much Moe, Paul, and Mark for the great service and professionalism!!!! Keep up the great work!!!! A very satisfied customer...Kyle
Both my experience in January purchasing my Odyssey and our experience purchasing my husband's Civic SI were very pleasant ones. Adam Rutledge was extremely helpful and accommodating when I got my van and so I wanted to return to your dealership when my husband needed a new car and have Adam assist us once again. We were very pleased with the whole test drive and purchasing procedure. Adam was outstanding and everyone else was very efficient getting us thru the paperwork. I have so far also had a very good experience with your service department. Thus I travel down to you for service all the way from Richardson even though there is a dealership 2 miles from my house. A funny anecdote to my husband picking up his new car: our 11 yr old grandson was in town and went with him. Henry took one look at it and said "Pop, you're too old to be driving this car but I want it when I get my driver's license. When he told his Dad about the car that evening he was told he would get his Dad's old car and HE wanted the Civic. I had hands free device for my cell phone installed in the van…Danny was very helpful as was Kevin, even coming to my house to help with a problem I was having with it. Unfortunately, I'm still having problems but I am on vacation for 6 wks and both Danny and Kevin have called and said they will resolve the issue when I return the end of September.
I just wanted to take a moment and thank you for having such caring helpful person on your staff. Most often car buying can be very stressful and darning experience on a person almost like getting your teeth pulled without any pain med, but my experience was nothing short of delight full and stress-free because of one person ( Howard ) although I do understand everyone has their part in closing my deal from paper work to financial. But Howard took the cake. Example: As I drove home after purchasing my car, I notice that my car kept going to the right (alignment and some break issues) I was very upset thinking that these are very basics things any new car should have or check for. Next day I informed Howard of this and he told me rather having to drive back to dealership ( I live in Mansfield, TX) or taking the time of my day from work to get this done, he would come the hotel get it fixed . so this morning he showed up RIGHT on time which is a true value for any business to have, and picked my car to get it fixed. On the an ending note I would say I’ll recommend Howard to anyone who wants to buy a car and change their perception of a Car Salesman. Already looking forward to buying my next car form Howard….. WOW……….WOW……….WOW……. experience. Thank you, Thank you, Thank you : )
My son and I attended the Winter 2005 boat show. We went to learn about PWCs and what model might best fit our needs. Although we had ridden several rented and friends' models, we wanted to make a wise purchase for our needs. We visited several vendors at the show that had the model we decided on and purchased it from Cory at Motion CycleSports. The other vendors either didn't know what they were talking about or sat their lazy butts in their chairs moaning about how long the boat show day was. Then we can across a class act: Cory. He answered all our questions and, trust me, we had a lot. We really had to decide between several manufacturers' pros and cons (styling, etc.) and we decided to go with a leader: Sea-Doo. Now we needed to decide on the model and Cory continued to provide unbiased answers that best fit our interests. We were not even worried about the price because Motion/Cory had no hidden agenda. Cory, with the backing of a great "working owner" Steve, was committed to getting us the best product at the best price. With no pressure to buy now from Cory and all the help he provided, I had to tell him thanks and let all the information soak in. It's certainly not a small purchase for me. Plus, I'm a guy that wants to sleep on things.
EXCELLENT CUSTOMER SERVICE!! My husband and I have purchased five vehicles from Parks Auto Sales. After having visited other dealerships and being turned off by dishonest and untrustworthy sales persons, our visit to Parks Auto Sales was a breath of fresh air! I must say this dealership is top notch. WOW.... what an experience, this is not your ordinary dealership. These guys are not only helpful, but they aren't pushy when it comes to helping you choose your car. The first visit we just browsed their inventory, and we were greeted immediately by both Mr. Parks and his sons as soon as we arrived. When we were ready to make a purchase they were very helpful in making sure we could afford the vehicle. They also helped us with a very reasonable downpayment, and connected us with an insurance agent for affordable car insurance. Since they report to the credit bureau we have have both been able to re-build our credit just by making our car payments every week.They are a family owned business and they are all very polite, respectful and helpful. It's also very refreshing to hear KCBI 90.9 playing outside and inside everytime time we visit this dealership. I have no doubts that we will be visiting Parks Auto Sales again!
Not sure why all the negative reviews. We (the wife and i) had a great experience from start to finish.Everyone we dealt with were both professional and knowledgeable. Our salesman Christopher walked us through all our options based on what we felt comfortable with as a down payment and monthly payment.Based on our income which is small as we are retired and on Social Security.(And without the highest credit score---i know this, it was never mentioned by them however) Chris was able to find both a vehicle we liked and with payments we could afford. Yes it took some time,and we had to wait while the vehicle was transported from another DriveTime. But the point is--we left with a very nice vehicle. Not to mention we drove to Garland from Wills Point and had no desire to come back the next day.Everyone we came in contact with was great. Thank you all--Christopher,Karl,Jamere,and Randell. On a side note--and more than likely not politically correct but Randell is not a he--but she is a very nice young lady.Again i have no idea why all the negative reviews---im an old Vietnam Vet,if your a vet,give them a try. If u aren't happy blame me. If i live long enough to pay this one off--i'll buy another from them.
What do you do when you walk out to your car in the parking lot only to find a note on the winshield "sorry I bumped your car". Your on your way to a doctor appointment and the body damage is not bad, so you proceed to drive the car only to find out the wheel is bent and the steering wheel wants to turn to the left all by itself. You call your husband. Bad idea. All you get is a lecture about parking in a safer place. You need a place to tow your car, you look in the yellow pages! That is where I met Butch in the service department. He gave me more information about how the insurance claim thing works than I got from the insurance company. He also went the extra step and told me he would arrange a rent car upon my arrival. Even though the tow truck driver had mechanical problems and could not get my car off and their were no cars available at the rental car place, he helped me work this out. Any business that has employees such as this, is five star in my book. Now just be glad I am not rating the other parties insurance company. I did not look them up in the yellow pages, I called directory assistance! Thank you for your time. Edna Ealy