I worked there and I got in trouble for not serving the rich white guy instead of the very nice African American who was their first before the rich white guy. I was raised to be a gentleman and to treat people equally. Also, the blonde assistant manager yelled at me in front of the customers. Not very professional.
71. Target Optical
6419 Skillman StDallas, TX 75231
From Business: We make eye care easy at your Dallas Target Optical located at 6419 Skillman St. Every day we deliver on our "expect more, pay less" promise by bringing together quality eye care, fashion, affordability and a simple, fun shopping experience. You always get more looks for less with your eyeglasses and sunglasses with top br…
72. Doctor Eye Care
4414 Lemmon AveDallas, TX 75219
From Business: Doctor EyeCare: Uptown Dallas Optometrist / Eye Doctor, formerly Lemmon Avenue Eyecare Allen B. Safir, ODDr. Safir was born in Chicago and moved to Dallas with his family when he was young. He attended the University of Texas at Dallas, earned his Doctorate in Optometry in 2004 from Nova Southeastern University, and then t…
73. Pearle Vision
2130 S Buckner BlvdDallas, TX 75227
From Business: Caring for you and your eyes since 1961, the eye care experts at your Dallas Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave wit…
74. Sears Optical
3450 W Camp Wisdom RdDallas, TX 75237
From Business: Visit your Redbird Mall Sears Optical Located on 1st level adjacent Hardware, for affordable and quality eyewear with style and service that families can trust. Friendly and caring associates work to ensure you and your family get more out of life with professional vision care. Your Dallas Sears Optical welcomes most visio…
75. Target Optical
16731 Coit RdDallas, TX 75248
From Business: We make eye care easy at your Dallas Target Optical located at 16731 Coit Rd.. Every day we deliver on our "expect more, pay less" promise by bringing together quality eye care, fashion, affordability and a simple, fun shopping experience. You always get more looks for less with your eyeglasses and sunglasses with top bran…
87. Pearle Vision
I have been a loyal customer to this location for several years. After attempting to order contacts I was told I would need to schedule an appointment because my prescription had expired(they require an eye exam every year even though my prescription has been the same for several years with no a…
I have been a patient for around 7. Dr. Mosbacher is wonderful, she detected a strabismus in my eye that required surgery to correct which several others doctors I had previously used missed. I want to be loyal to her but her staff is horrible and incompetent. Maria just hung up on me.I want to do business with them so I ordered my contacts from them instead of having them shipped by a national contact lens seller since I don't mind picking them up. The online price was $183 and they gave me $200 plus a $20 dollar gift card they said they would register me for.I picked up the lenses and her lazy staff refused to register me for the rebate. Three times I reminded them that I was assured they would take care of applying for the rebate when I picked up my lenses but that is only what they say when they are trying to sell you contacts. Once they had my money and I picked up my lenses they were incredibly dismissive and told me to do it myself, assuring me "it is easy." I don't care how easy it may be, the fact is they lied and said they would do it then didn't but they pretended not to understand this fact and certainly didn't care.My application for the rebate was then rejected because their printer was low on ink and the manufacturer said the receipt was illegible.I just called and asked for a legible copy of the receipt and only sent the copy for the contacts and not the copy of the exam receipt that is required for the rebate. The staff knows (or should know) both receipts are required but were too lazy to bother.I had to call back and I was told by her staff that the rebate was "optional" since they price match. Of course this is inaccurate since the rebate is required to make the prices match but when I pointed this out to her (angrily) she hung up on me.Between picking up my lenses, dealing with her staff and venting here about 1.5-2 hours of my life gone because I tried to support a local store with a terrible staff.never againThe eye care is absolutely top notch though, she is a wonderful doctor and very personable
I do NOT like being lied to. I have a very strong prescription, and having the glasses made correctly is Very critical. There are three measurements Base Curve, Optical Center and Pupillary Distance. Stopped here end of March for new glasses. First time the base curve and OC was wrong. Store offered to fix them - over 4 weeks ago. Had to call to check on order, was told they'd call me right back, took 4 DAYS. I asked them to verify the BC, OC & PD. Was told would be 5 minutes. 4 DAYS later was told lens were ready. Stopped by today. BC was good but mgr didnt know how to read the meter. Right lens PD was centered on the EDGE of my pupil (instead of center). Mgr lied & tried to tell me it was good. I may have been willing to give them a chance to fix it, but when the mgr lied to get me to accept lens that would cause eye strain, headaches &loss of focus (yes, this has happened before), that was it. The mgr at least refunded me for the glasses - but they have lost my business forever.
Problems at the Optical Shop. Called this morning asked the guy who answered if he could repair my daughter's glasses, phone slams down. Ok, I call back give the guy the benefit of the doubt. They are an E. Dallas biz and I support E. Dallas. Ask the guy, did you hang up on me? He replies "someone hung up on me twice". Me "it wasn't me, I called asking a business question, can you handle it?" Rude guy "obviously not" and slams the phone again. Crazy! Disappointing for an E. Dallas biz. Maybe he is a millionaire and doesn't need to sell glasses. GO ELSEWHERE!
I was Jeff's first customer and have always had excellent service and the selection can't be beat. The lady people wrote about is no longer there. Rick and Jeff will make you feel like you are the most important customer in the store
In response to last review; Vision Optica produced a perfect pair of eye glasses and installed top grade Rx lenses in the frames then the customer decided she don't like how they looked. So she demanded a full refund but she wanted us to eat the cost of the Rx lenses. After we told customer she would have to deduct for the lenses she went online and social media and started calling us thief's. Hope this customer stays gone, shes very childish.
Great visit, very informative staff and Dr.Coleman took his time in explaining details and answered my questions. I would definitely recommend coming here to everyone. Reasonable prices too.
buyer beware mr.martinez new owner is a thief and over price his frames and brings you in with lies of a good deals and if your not happy no refund and makes his rules as he goes. he lies uses bad language and does not know how to run a businesses please just go to lens crafters half off lens and great deals they refund your money if you are not satisfied with your glasses