Great customer service! Quick to render solutions! Very professional !
People are very nice and good service
Not a good place to do business because employees lied to you in order to sell the phones They said you would get the prepaid card equal to the phones you bought to turn out to be free phone , but it was lying to you.
BEWARE! I TOOK MY BARELY USED IPHONE HERE BECAUSE I GOT WATER DAMAGE. THEY KEPT IT FOR 24 HOURS AND CHARGED ME 25.00 TO CHECK IT OUT. THEN THEY CALLED ME SAYING I NEEDED ANOTHER CHARGING PORT WHICH WAS 69.99. I SAID NO. I TOOK IT TO THE AT&T TECH AND WAS TOLD THEY REPLACED THE CHARGING PORT WITH A BAD ONE! AFTER LOOKING CAREFULLY AT THE PHONE IT WAS OBVIOUS THE PORT DIDN'T MATCH THE CONDITION OF MY FAIRLY NEW IPHONE! ALSO I FOUND OUT THE AVERAGE PRICE TO CHANGE A CHARGE PORT IS 40.00 DO NOT TRUST THESE PEOPLE!!!
I am so happy they fixed my phone and they are very professional.i highly recommend this place to fix any device or type of phone.
Very good and professional workers. They repaired my cellphone screeen within 1 hour and thier price is way cheaper then other locations. The owner was very nice and gave me 10% dicount on cool cell phone accessories.
DO NOT TAKE YOUR PHONE TO THIS STORE If there was an option for a 0/5 rating, I would have chose that. They don't even deserve 1 star. I took my iPhone 6 in to get my screen replaced, because I had dropped it and it was cracked significantly. I found their add on Groupon to save a little cash. My phone was still operable when I took it in. Of course they made me sign a liability contract before I handed them my phone. The gentleman that was the "technician" said it would take 30 mins. About 30 mins later he returns with my phone and tells me the screen won't turn on because there is an issue with the "motherboard". The next day I took it in into the at&t store to get it checked out. They said the "technician" I took it to had stripped one of the screws inside forcing the at&t technician to forcefully open it and also the plate to the battery was missing. I was told that the "technician" at Dr Wireless had broken my phone. I went back and tried to confront the "technician" who had worked on my phone or should I say broke my phone, and he never showed up. He chose to talk to me over the phone and gave me many dry apologies and offered me an unlocked phone. This gentleman goes by the name Shiraz Soomro, the CEO/ Founder of the store. An unlocked phone does not replace the pictures, contacts, documents, notes, and precious memories I had on my now broken phone. I have never experienced such horrible customer service. On the other hand, the lady that was working at the store when I went was very helpful and does not deserve to work for these people.
Called just after 9pm & they answered the phone. They still took the time to answer all my questions.
awesome customer service and professional when it comes to repair. the price was affordable and it took me no time to get my cell phone work again. they were quick to fix my phone and i didnt have any problem with my phone after that. i would recommend this place to whoever wants to fix their cell phone or buy cell phone accessories in affordable price.
These guys are awesome. They are nice, quick, cheap, and even put on a free protective glass cover on my iPhone. Highly recommend!