Hi thank you for letting us know about your visit to funnel cake paradise. I am responding to the below review because GREAT REVIEWS are very important to us. Sir, on the day of 9/7/14 when you visited us you were talking to the Store Manager not the owner and unfortunately on the day of your visit we could not satisfy you. It was at the end of the day and we had run out of bananas and you were upset about that. When a customer orders the strawberry banana funnel cake we are giving our customers the banana for free at no extra charge that's why a substitution is not made. Our customers pays the same price for two toppings(strawberry plus the banana) as they would for one topping i.e. a strawberry funnel cake, peach funnel cake, snickers funnel cake etc. Sir after you asked one of our employee a couple times to substitute the banana and he said we could not I came and explained to you that we do not substitute the strawberry banana since we give the banana away for free and our customers are only paying for the strawberries. I was quite shocked to read this review since there were no loud outburst and normally when customers realize we are out of bananas they just simply order a strawberry funnel cake without the bananas or a different funnel cake all together. Again it's unfortunate that we could not satisfy you that day!!!!! Take Care.......
Showing1-22 of 22results
My name is Daria and I am an event planner with Extraordinary Events. I recently enlisted Wendy of Haute Cakes and Cookies as a vendor for a Super 16 All Star Bash. We wanted a basketball themed cake. She created numerous sketches. We chose a 3-D basketball court complete with stadium seating and players. This cake was without a question, a work of art! It looked spectacular !!!! One could possible think that a cake that was visionally exceptional, could not possibly taste as great..... This cake tasted as divine, as it appeared. It was incredibly moist. I was sincerely impressed. If you are looking for an artistic approach to a cake design, or just looking for a great tasting cake, Haute Cakes and Cookies is the perfect place to meet your dessert needs. Extraordinary Events Event Planning & Wedding Coordinating Daria Mays (219)613-5912 email@example.com
I went to a coworkers little girls 1st birthday. When my friend walked out w/ her little girls cake, I could not believe it was real! It was precious! I got the name of the lady who made it...and that's how I found Wendy at Haute Cakes and Cookies. I was hosting a baby shower, and wanted the cake to be out of the world! Man was it ever. I sent Wendy a photo of one of the decorations we were bringing to the shower, and that's where she got the inspiration for our cake. It seriously was the cutest cake I have ever seen. The prices were very reasonable, and her customer service is just outstanding! She went above and beyond my expectations, and I will be a returning customer for sure! Thanks so much Wendy!!!
Former resident of NYC with a penchant for fabulous baked goods was delightfully surprised upon walking into this establishment in Casa Linda. With bated breath I waited for the doors to finally open, Kathy Tran, manager and her direction with her staff was welcoming, knowledgeable, and accommodating. The ambiance, delectable desserts and samples were first rate. Every product I tried was moist and flavorful. So much so, I find this my new hotspot for a discerning palate. Kudos to the amazing works of art created and the fresh ingredients used that calls one back again and again. It is apparent the owner of this establishment knows how to create a winning team. Sincerely, Mrs. Gwen Walker
First time getting a custom cake & WOW!!! Exceeded my expectations. Went in to get a cake for my wife's 25th birthday party & I really didn't have a clue about what I wanted. I gave Ms. Sassy few and limited details regarding the color & design. I was nervous but she reassured me that it would be great as she gave me a great prize. She provided extraordinary customer service from start to finish. When I went in to pick up the cake, I was shocked. The cake was beautifully designed. It was everything that I wanted and more. At the party, the cake was a big hit. Everyone talked about how beautiful it was and how tasty it was as well. Will definitely return and spread the word.
When I finally saw the cake, I nearly cried --- it was even more beautiful than I had imagined it! After seeing my daughter's cakes disappoint us twice, I was prepared to be disappointed with this one, thinking that they may just never quite look like the pictures. When I saw our cake, though, I was totally bowled over by the quality of what Wendy had brought us! The stripes looked exactly like lovely black satin ribbons, and I absolutely loved them. The toile design was done SO perfectly --- what artistry! Wendy's the BEST, and has been an absolute joy to work with. We'll be really good word-of-mouth advertisement for Haute Cakes and Cookies!
And cookies too!!! When my daughter was performing in the musical Grease, she wanted to give something special to her fellow pink ladies for opening night. We went to Wendy, the creative genius behind Haute Cakes & Cookies. Wendy designed the cutest cookie bouquets I've ever seen!!! The cookies were perfect and the presentation was icing on the cake, er uh cookie, right down to the pink tulle, pink boas and pink satin ribbon! Wendy pays attention to every single detail and makes sure that not only is your order exactly what you want but far exceeds expectation! Bonus- the cookies even tasted great!!! I highly recommend Haute Cakes & Cookies!!!
We ordered a red velvet cake for our daughters graduation. Although we are NOT gluten intolerant, my daughter wanted to try an healthier alternative to traditionally baked cakes. This cake was AWESOME! It was so moist and beautiful. Each bite was like rolling in heaven's clouds. They really know how to take care of their customers. It was like we had been knowing them my whole life. They are so full of love. What a treat! I also wanted to add that they had our cake ready (on a last minute order) in only two days! This was our first time trying out a cottage style bakery but I'll tell you what we told the owners: they have a customer for life!
Wendy made the cakes for my wedding and she made it all about me. Anything I wanted; and Wendy can truly do ANYTHING. She is one of the most talented and creative people I have ever met. The chocolate groom's cake with white and dark chocolate covered strawberries was delicious and beautiful beyond description. The yellow and white diamond and daisy bride's cake is on her website, but there is no way to tell from the pictures how perfectly detailed and beautiful it was. Not only were they beautiful, but I honestly don't think I have tasted a better cake! You will never be disappointed in anything you order from Haute Cakes and Cookies!
I asked for a way out cake design for my 40th birthday party and to have it delivered to North Dallas from the company in Ft Worth. Haute Cakes and Cookies more than met the challenge. The White Glove delivery ensures your cake arrives on time and will be as you ordered. Wendy exemplifies professionalism and excellence. Her patience in working with you on picking out a design is virtuous. Haute Cakes has so many tasty choices available that it will render you unable to make a decision and stick with it. Let Haute Cakes and Cookies be the top and only choice in cake designs for your special events.