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Neighborhoods
Mountain Creek, Southwest Dallas
Category
Home Builders

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Chris B.

05/11/2016

Overall

I have had issues getting a matter resolved from this home builder. There has been a crack above my garage that has progressively gotten worse since I’ve moved in. I contacted the builder and he came and looked at it and then directed me the warranty company for my home. The warranty company called out an inspector and the inspector found that the metal lintel support was not only installed incorrectly, but was improperly sized to support the load of the brick above. I contacted the builder about this and he informed me that he would be happy to fix it but all costs of labor and materials would be billed to me. I informed him that I paid for these services to be completed correctly the first time when I bought the home from him and that I was not going to pay again to fix something that was supposed to be done correctly the first time. Since then he has not responded to any of my correspondences.

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