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Hours

Regular Hours

Payment method
cash only
Neighborhoods
Southwest Dallas, Botello
AKA

Turimex International Bus Services

Turimex Llc

Turimex Internacional

Category
Bus Lines

COUPONS & DEALS

No coupons available

Reviews

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Isabella S.

01/08/2017

Overall
Punctuality
Service

HORRIBLE EXPERIENCE!!! YOU NEED TO TRAIN YOUR EMPLOYEES ABOUT CUSTOMER SERVICE BECAUSE THEY DO NOT HAVE ANY IDEA ABOUT IT AT ALL.
AND YOU NEED TO MECHANICALLY INSPECT YOU BUSES BEFORE EACH TRIP,
MY SISTER HAD TO CHANGE BUSES 3 TIMES BECAUSE YOUR BUSES BROKE DOWN AND THE LAST BUS THAT SHE TOOK DID NOT HAVE USB CHARGER STATION FOR PHONES , AND WE DID NOT ANYTHING ABOUT HER AWHILE SHE WAS TRAVELING WITH YOUR COMPANY.
ARE YOU GOING TO DO SOMETHING TO COMPENSATE THIS INCONVENIENT ARE THE RULES APPLIED TO YOU AS WELL? BECAUSE FOR WHAT I SAW YOU WERE CHECKING EVERY SINGLE THING THAT THE CUSTOMERS WAS BRINGING ON THE BUS (WEIGHT, SIZES ,AND QUANTITY, CUSTOMERS ARRIVING LATE YOU CHARGE 50% MORE OF THE TICKET, THAT IS BS!!.WHAT YOU DO WHEN THE BUS ARRIVE LATE ARE YOU PAYING BACK 50% OF THE TICKET??.I WILL SEND A LETTER TO THE GENERAL MANAGER OF TURIMEX.

Gutember U.

12/20/2015

Overall

Muy mal servicio y muy caro el pasaje. Unidades viejisimas que se caén a pedazos literalmente, TV y video de adorno porque no lo encienden, y el chofer no quiere batallar después de hablar dos veces por telefono para preguntar como funciona, la unidad no tiene ni estereo para escuchar mùsica solo se ve el agujero donde un día existio uno. Bueno, ni la calefacción le funciona a esta cafetera... Segùn salía a las 6:00 AM Eran las 8:00 y aun estabamos en la estación de Kathy!!! Bahh ùltima vez que uso esta linea de autobuses. A un lado de esta oficina esan los OMEX que están a mitad del precio que pagué en turimex y están en mucho mejor condición...

Henry C.

07/02/2015

Overall

fatal el servicio al cliente nunca contestas el telefono por ese estamos como estamos k verguenza compania de basura

Claudia B.

05/23/2015

Overall

This past month I traveled to my hometown Monterrey and to be honest I was expecting anything but excellence, which this was the case the driver was such a professional, helping older people with luggage and making every passenger welcome Thank you, Mr. Reynaldo Gomez

Concepccion R.

03/06/2015

Overall

The ride was very horrible. The door broke and had to stop like every mile or so. The driver and 2 other passengers had to adjust the door so it wouldn't come open. They really need new and improved buses to travel

Valeria G.

01/04/2015

Overall
HORRIBLE

I went to drop off my grandma today for her trip to Monterrey and they told us we had to pay $20 for a bag she was taking. I understand sometimes companies have changes but they should state recent changes to customers when they are buying their ticket ... I told them I wanted to speak to the manager and he never opened his door to listen. The baggage guy also said he could either weigh the bag or I could just pay $20. My grandma has been using their services for over 8 years it is not anywhere fair that we were not aware of any changes in this company before the day OF ...for we are already over paying for the bus ticket they are still asking for more money for luggage... Unacceptable ... We will NO longer be using this bus company for travel...

sarah63

06/28/2013

Overall

Horrible. They lost/stole my luggage and it has yet to be found. I can't get a hold of anyone from the company and I keep get putting on hold. Worst company ever.

lupita1111

12/06/2010

Overall
good service but.............

good service, senior citizen discounts, comfortable bus, but hard to get someone on the phone. they just don't answered at the office for questions.

asyaya

12/27/2009

Overall
You can pay your ticket by pho...

You can pay your ticket by phone. Very good customer service. Always on time. We always send my mom back in this bus line cause we know she will get there on time. I dare anyone to try them make them your first choice.

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