Tornado Bus Company
535 E Jefferson Blvd, Dallas, TX 75203
This bus company is the worst by far. I called to book two seat together for an adult and child. When my mother arrived to the office they inform me i have seats 7 and 10. I called the day before to specifically buy seats 9 and 10 and even got a confirmation for the seats. Who in their right mind sit a 6 year old with a stranger. My mother was informed by there employees that they didnt care as long as someone bought their tickets nothing mattered (fernando from mcallen said that).
I was pleasantly surprised at our driver Juan Medina that drove us from Dallas to McAllen on July 15 from the I30 location. Que senor mas atento y cortez como ya casi no hay. Realmente un caballero. I have been riding another bus company and was so pleased at the courteous ticket agents, baggage handlers to our driver. Dispite horrific traffic delays that were not his fault he drove cautiously, kept us informed and stated positive the entire time. Congratulations and KUDOS to Tornado dor hiring such a gentelman and a true professional. I won't give the 5 star because only 1/4 of the charging stations under each seat worked. Also the audio on the movies was poor. �������������������� for Juan Medina the bilingual driver.