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Hours

Regular Hours

Payment method
amex, discover, master card, visa, apple pay, all major credit cards
Location
Meadow Park Mall
Neighborhood
North Central Dallas
Category
Grocery Stores
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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Reviews

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lisa Leahy

09/06/2011

Provided by Citysearch - 
Overall
Pharmacy Staff

The pharmacy staff at this Tom Thumb are outstanding. They are kind, helpful, and very knowledgable. I would not go anywhere else to get my prescriptions filled!

MSYORVONNEREED

09/26/2009

Provided by Citysearch - 
Overall
CUSTOMER SERVICE IS A SOMETHING ELSE

ON SEPTEMBER 26, 2009 SAT/4:00PM, MY HUSBAND AND I WENT TO THE NEIGHBOR HOOD TOM THUMB, WE JUST MOVED IN THE AREA ABOUT 2MOS AGO, I PERFER WALMART ON FOREST LN, BECAUSE OF FRESH PRODUCE, AND CHEAPER PRICES, SO WE DECIDED TO GO TO TOM THUMBS THIS DAY BECAUSE OF CONVENICE, WE WAITED IN LINE, ON A BUSY SAT, AS WE CHECKED OUT, THE YOUNG LADY DIDN'T SAY HELLO, KISS MY OR NOTHING, SHE PROCESSED TO RING UP ITEMS, WHEN SHE GOT TO THE MEAT, SHE CHECKER LISA THROW MY MEAT IN THE BAG, AS IF SHE DIDN'T WANT TO TOUCH THE ITEMS, I ASK HER NOT TO THROW MY FOOD IN THE BAG, AND SHE WENT ON TO SAY THAT SHE COULD NOT TOUCH CERTAIN MEATS OR FOOD, SO I ASK HER IF YOU CAN'T TOUCH CERTAIN ITEMS WHY ARE YOU CHECKING & WHY DON'T YOU HAVE GLOVES ON, SHE SHOULD HAVE BEEN TRAINED ON HOW TO HANDLE CERTAIN ITEMS SHE COULD HAVE EASY ASK ME TO PUT THE ITEMS IN THE BAG, OR SHE COULD HAVE USE ONE OF THE PLASTIC BAG, WHICH MEAT IS SURPOSED TO BE BAG IN A SEPERATE BAG. SHE STORMED AWAY FORM THE REGISTER, SAID SHE DON'T HAVE TO TAKE THIS, AND LEFT US HIGH AND DRY. A MANAGER MS TUCKER WAS CALLED TO THE FRONT TO CHECK INSTEAD OF TRYING TO FIGURE OUT WHAT WAS GOING ON SHE IGNORED THAT WE WERE IN THE OTHER LANE AND THAT LINE WAS BAGGED UP, SO I TOOK IT UPON MYSELF TO SAY SOMETHING TO THE MANAGER. I ASK HER WHERE DID THE OTHER GIRL GO, SHE SAID I DON'T KNOW AND CONTIUNE TO CHECK, LEAVING US STANDING THERE, SO ONE OF THE OTHER CHECKERS CLOSE HER LANE AND CAME DOWN TO OUR LANE TO FINISH CHECKING US, I TOLD RUTH THE NICE ONE SHE ACTED LIKE MORE OF A MANAGER THEN THE OTHER MANAGER MS. TYLER. AND SHE DIDN'T EVEN TRY TO APOLIGIZE TO ME AT ALL, INSTEAD SHE DECIDED SHE WAS GOING TO TELL THE CUSTOMERS SHE WAS RINGING UP WHAT WAS GOING ON, WHEN SHE DIDN'T KNOW WHAT WAS GOING ON. SO MS TYLER (MANAGER)DECIDED SHE WAS GOING TO STOP JUST TO ARGUE WITH ME, ABOUT WHAT SHE SHOULD HAVE DONE, SO I YELLED BACK WHILE YOU YELLING BACK AND FORWARD WITH ME YOU NEED TO BE TRYING TO TAKE CARE OF YOUR CUSTOMER INSTEAD OF TRYING TO MAKE FUN OF ME. SO SHE FINALLY REALIZE SHE NEED TO SHUT HER MOUTH. MS. TYLER FINALLY CLOSED HER REGISTER, AS WE CONTIUNE TO CHECK OUT SHE WALKED RIGHT PAST OUT REGISTER AND DIDN'T SAY A DAMN THING, NO APOLIGY, NO MS IM FREE NOW WHAT HAPPEN. NOTHING.

WHEN IM SPENDING MONEY ANYWHERE CUSTOMER SERVICE IS THE NUMBER ONE THING IM LOOKING FOR. EVERYONE DESERVE ONE BAD DAY. BUT NOT WHEN IM SPENDING MY MONEY. HELL NO. WHEN YOU FEEL YOU CANT HANDLE SOMEONE, YOUR BEST BET IS TO SHUT THE HELL UP. AND EVERY MANAGER KNOWS THAT. I WILL NOT BE GOING INTO THAT TOM THUMBS EVER AGAIN, AND WILL BE FOLLOWING THROUGH WITH CORP OFFICE AND DISTRIC MANAGER ON MONDAY.

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