3200 E Airfield Dr, Dallas, TX 75261
(954) 447-7828Add Hours
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Haven't even boarded the plane yet and I'm wondering why I can't give a zero star option for this review. I never imagined buying tickets, just to turn around and pay separately for seats. Pay fire carry on luggage, etc. We didn't save money, we should have flown a major carrier. I'll follow my review up with positive or negative after we fly.
This is the first time that I have used spirit airlines and the service sucks. There customer rating in my opinion is -0. They messed my reservation up causing me to miss my flight. Also I went to the airport as a disgruntled/ unhappy customer trying to explain what happened over the phone and get the help i needed in person. Two agents totally disregarded me and started laughing and talking between themselves about their personal lives. One of them even playing in her hair to show the other agent how she will be getting her hair done the next time she visits the hair salon. If you have any other choice to fly, book early and use another airline. If you pay cheap, you can expect ceap servic!!!!