3699 McKinney Ave Ste 304, Dallas, TX 75204
Spa Habitat West Village
Parking: Garage, Street, Lot, Valet, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
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Going to this spa was literally a nightmare experience. Brianna B. is a terrible esthetician. It was the worst facial of my life. It is now over 2 months since I had the facial with her that caused scarring on my skin. Her extractions are hard and aggressive to the point it scarred my skin. The scars can’t even be covered with makeup.
This spa is unclean and unsanitary. Brianna massaged my hair then massaged my face while my pores were open after a warm compress. This caused an infection underneath my skin. She never washed her hands or used gloves. After the scalp massage she immediately touched my face with dirty hands and did extractions. This unsanitary practice caused bumps underneath my skin that lasted for over two months. One of the bumps can still be felt underneath my skin.
On top of this, if it couldn’t get any worse-I faced racial discrimination at this spa. I am Middle Eastern. When I walked into the spa I wasn’t greeted appropriately and I was not offered water. The White person who walked in immediately behind me was treated differently and was offered water.
I contacted the owner regarding what happened and he called me a liar. I couldn’t believe it. How insulting and offensive when I am dealing with real, legitimate issues. He threatened me and told me I was forbidden to post my experience on social networking sites. Apparently he is afraid of the truth being exposed, so I am sharing my experience with the community because this happened to me. It is a true story and it is in your best interest to never go to this spa or have a facial by Brianna because she will damage your skin. Also, their own employees Brianna and Annie said their products cause allergic reactions. Beware.
07/20/2009Provided by Citysearch -
I found Spa Habitat through Spa Finder after receiving Spa Finder gift certificates from friends. I loved the idea of things being ""natural"". I scheduled a massage at the location in Dallas and called to ask for directions after parking. The receptionist sounded annoyed. She maintained this attitude of annoyance with me when I arrived (on time). I have never had a unpleasant massage before going to Spa Habitat, but the massage I got there was PAINFUL, and the girl who gave it to me was as unfriendly and snobby as the receptionist. Such a dissapointment. I have had wonderful experiences at the Aveda Spa on Park Lane as well as the RedDoor Spa across from Northpark. Even massage schools have better massage therapists. I will NEVER return.