Santa Fe Apartments
9505 Brockbank Dr, Dallas, TX 75220
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I do not recommend these apartments don’t waste your time. They are filled with roaches and spiders. And kitchen cabinets are old and worn out. I did like that they had a little park for children to play but they have a pool that doesn’t even open during the summer time. Each apartment is equipped with dryers and washing machines which is very convenient. You only get one parking spot (which I thought you got two for a two bedroom apartment, which I lived in) and if you want a second one you had to pay $25 every month. Neighbors were very nice.
However, they have horrendous management, I moved out in January and till this day I have not been able to get my deposit back. I lived in these apartments for six years and I moved to a bigger apartment within the same complex, which I was required by management to give a new deposit. The deposit I had given on my old apartment was given back without conflict but when I moved out of the new apartment a year later it had turned out that the so called “manager” didn’t fill in the deposit blank on the contract I didn’t notice it before because she said that in order to hold the apartment I had to give a $250.00 deposit before signing the contract. Of course I had lived in these apartments for years and I didn’t think anything of it so I gave the deposit. When I moved out of both apartments there was the usual wear and tear, which my father helped me fix most of them we repainted the walls and had the carpet washed. A few days later after completely moving out of these apartments I went back to the manager, Judy, and her assistant, Maria, said she was unavailable. I kept on insisting to talk to her and when I finally did she brought up the petty excuse that the apartment had a dirty carpet and washing it cost them $100. I’m not satisfied with any of their services, they are very rude and instead of helping with a problem they argue back. I’m going to get in contact with the apartment management company and try to get my $250.00 deposit back.
All in all after living here for so long I’ve learned my lesson and I will no longer be wasting my time with these apartments. I will not recommend them to any friends or family simply because of the service and rude employees. I finally found new apartments that actually take care of their residents.