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Reeves Family Plumbing

(12 Reviews)

13328 Bee St, Dallas, TX 75234

(972) 247-3763

OPEN NOW
Today: 7:00 am - 7:00 pm
12
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Business Description

Residential - Commercial*24-Hour Emergency Service*Senior Citizens Discount*Licensed - Insured - Bonded

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (972) 247-4291

Fax: (972) 247-1175

Payment method
amex, debit, diners club, discover, master card, visa, cash, check
Accreditation

License #M4265

Categories
Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heater Repair, Water Heaters, Plumbers, General Contractors, Plumbing Contractors-Commercial & Industrial

COUPONS & DEALS

No coupons available

Reviews

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rhondav

07/07/2011

Overall
They were fantastic! Fixed my...

They were fantastic! Fixed my leaky toilet quick and will definately use them again...very clean and curtious!! Thanks Reeves

darl7878

05/25/2010

Overall
Best service I have ever had

They not only showed up on time. They told me I would not have the problem by the time they left. They were correct. And it did not take them long at all. Friendly, quick, and fix the problem.

crltnhomeboy

05/12/2010

Overall
Highly recommended

A first class job, from start to finish. A knowledgeable person answered their phone and gave helpful answers and an estimate. Their team showed up promptly, found my leak and fixed it. I found them to be professional, courteous and skilled. They charged me fairly for the work that was required. I am very happy with the experience and I will recommend them to all my neighbors.

tshirtsis

04/21/2010

Overall
Great Company!

We just moved into our house and could not figure out what was wrong with the commode. We have never really needed a plumber before (my husband usually takes over) and were really sceptical. We called and they sent someone out and he was fantastic! Our problem was quickly solved and it didn't cost us an arm and leg! Hopefully we won't need a plumber again, but if we do, we will call them.

beckytx

03/31/2010

Overall
THANKS!!!

We can't say enough good things about the service we received. Had a problem with out water heater and was absolutely thrilled when we found out it didn't need to be replaced. (It only needed a part) They have us as customers from now on.

jj14jj14

04/03/2009

Overall
Good work - but deceptive pricing

Pros:

* The quality of work was good (so far)

* Punctual (arrived on time)

* Courteus and professional

* Left the workarea clean



Cons:

* Very Pricey (deceptive pricing)



When I called them up to fix a leak in a copper pipe, I was told that they charge by the hour (just under $100) plus parts. But when they came over, they quoted a total of $375 (no breakdown - no estimate of time provided). Since there was a $50 charge (irrespective of whether they did the work or not), I agreed to it (I thought it was going to be time consuming work). But after I agreed to the estimate, it took them a total of 28 minutes to complete the work. Even if they round up to the next hour, it still doesn't add up to $375 (the only part they replaced was a flex line (under $5 at lowes)



So, to summarize, their quality of work and the professionalism of the workers is good. Their pricing seems to be random (at least that's what I felt).

I don't expect the leak to re-appear, but if it does (within 90 days), I think they will address it (based on their professionalism so far)



Hope this helps!

alexsh

09/29/2008

Overall
Great Job!

We needed two water heaters installed and these guys were outstanding. They came out and were very professional and we were very happy with the service they provided.

mdking323

08/06/2008

Overall
service fee

One of the handle of faucet in the bathroom sink is rusted. I wanted to repair it. I called and the office clerk sent his plumber out. The plumber came and simply said he could not fix it, have to change the whole thing. Then the office wanted to charge the trip fee 49 $ which she never mentioned at first. She was very rude on the phone and simply said I did not ask for the estimate at first. I told her that I did not know what the problem was and could not make the decision which faucet I should buy. Meanwhile the plumber did not have anything on him. Fortunately I was free that afternoon and rush to Home depot to get a whatever faucet works at the time. The plumber is nice and install it nicely. The total cost winded up with 100$ faucet, 150$ installation fee, which I was not prepared.

claimed iconBusiness Response08/13/2008

Mr. Wang called and said that the stem on his faucet had rusted out and needed to be replaced. Our technician went out and found that the faucet was unrepairable and that it was not the stem that was the problem. Mr. Wang then said he would call us back when he picked up a new faucet. He was told that he would be charged a trip charge of $48.50 that would be applied to the bill when we came back to install his faucet. He did not understand and decided to go to Home Depot. He called back to the office and I explained that he was being charged for the time that the technican had spent to troubleshoot the problem. The customer never asked if we gave free estimates or even asked for the rates when he originally called.

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