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Business Description
Pine Creek Medical Center is a private, physician-owned and operated hospital serving more than 3 million people in the Dallas - Fort Worth Metroplex. Pine Creek Medical Center is designed to care for patients who require services on an in-patient or out-patient basis.  By independent measures, Pine Creek Medical Center has posted consistently exceptional results. Infection rates are one-fourth of national averages, and in HCAHPS Patient Satisfaction Survey, Pine Creek has the best patient experience ratings in Texas. Plus, Healthgrades has awarded Pine Creek both a 5 Star Rating in Back and Neck surgery and a Bariatric Surgery Excellence Award. 
Hours

Regular Hours

Extra Phones

Phone: (214) 902-9800

Fax: (214) 231-2271

Services/Products
Surgical facility|Joint Replacement|Spine Surgery|Post-Op Recovery Room Services|Respiratory/Pulmonary Svcs|Speech Pathology Services|Dietary Services|Occupational Therapy Services|Inpatient Surgery Services|Operating Rooms|Pharmacy Services|Psychiatric/Emergency|Diagnostic Radiology Services|Rehabilitation Services/Non-CARF|Organ Bank|Outpatient Surgery|Orthopedic Surgery|Neuro-Surgical Services|MRI (Magnetic Res Imaging)|Clinical Laboratory Services|Emergency Services|CT Scan|Blood Bank|Anesthesia Services|Outpatient Services-InHouse|Physical Therapy
Neighborhoods
Lovefield West, Northwest Dallas
Accreditation

Profit Hospital

Private For Profit Hospital

AKA

Pine Creek Medical

Categories
Hospitals, Surgery Centers
Other Information

Specialties: Surgical facility

Best Practices followed: Safe Surgery Checklist In Use, Electonic Lab Tracking Between Visits

Outpatient Services: Skin, Gastrointestinal, Nervous System, Musculoskeletal

Hospital Ownership: Physician Owned

Services: Emergency Services, CT Scan, MRI (Magnetic Res Imaging), Operating Rooms, Rehabilitation Services/Outpatient, ESWL (Kidney Stone Treatment) Services, Intensive Care/Pediatric, Post-Op Recovery Room Services, Clinical Laboratory Services, Psychiatric/Emergency, Neuro-Surgical Services, Rehabilitation Services/Non-CARF, Diagnostic Radiology Services, Spine Surgery, Speech Pathology Services, Blood Bank, Radiation Therapy, Outpatient Services-InHouse, Reconstructive/Plastic Surg, Ophthalmologic Services, Acute Care, Dietary Services, Respiratory/Pulmonary Svcs, Joint Replacement, Pharmacy Services, Organ Bank, Physical Therapy, Inpatient Surgery Services, Orthopedic Surgery, Anesthesia Services, Pediatric Services, Outpatient Surgery, Social Services, Medical/Surgical, Infusion Therapy, Occupational Therapy Services, Rehabilitation Services/CARF

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Reviews

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Margie P.

10/06/2014

Overall
Excellent Facility and Care by nursing staff

I had surgery at Pine creek medical center on June 17 th,2014 for Tarlov Cyst, I stayed in the hospital 4 days and besides the air conditioning breaking on the day I had surgery and wasn't fixed while I was there I did have a wonderful nursing staff that was very caring especially "Dave" my nurse for two of the nights, he made my stay so much better by making me laugh even when I didn't feel like it. I would definitely recommend this facility and Dr.Fiegenbaum.

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dakota6767

07/04/2013

Overall

I stayed two nights at Pine Creek and the nurses were excellent, however the respiratory therapist that was assigned to me was horrible, disrespectful and kept pestering me to breathe into his little machine. He kept telling me to take my inhaler and I told him to just leave me alone. He made me feel very uncomfortable and was rude on top of that. I had to finally ask one of my family members to tell the head nurse about this guy and to stay out of my room. I could not defend myself because I had a major back surgery and I could barely move. If I ever have surgery again I will go somewhere else where I will be treated with respect

tornez11

04/28/2013

Overall

If you do not have to use this facility,i would strongly suggest you DONT.The intake staff is rude.If you have to stay over night,the nursing staff is poor at best.It was like they were doing me a favor if I had to get up to use the restroom,or needed something.The bed they made me stay in was like a gurney,not a bed.The padding or "mattress"on the "gurney" was about 3 inches thick,not very comfortable for a two day stay.Now that I had the pleasure to experience their facility....I do not think I would take my two dogs there if they were ill,I love them too much.

claimed iconBusiness Response05/14/2013

Tornez11, thank you for sharing your thoughts with us. Your experience is uncharacteristic of how we how we treat our patients and we apologize for your poor experience. We'd like to discuss this further with you to learn how we can improve the care for our future patients. We welcome you to call us at (214) 231-2273 and ask for Kathie Lower.

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