Oasis Moving Inc
12200 Ford Rd Ste 484, Dallas, TX 75234
Oasis Movers, a local moving company, located in Dallas provides a full range of quality moving and storage services. We give our customers a guaranteed price and a discount on the phone. Our prices are guaranteed and will not change no matter how long it will take to complete the move. Software calculates the exact price. We either email, or fax a letter to our customers guaranteeing the quoted price in writing. They can even write the check before our moves arrive at their location. This guarantee shows our confidence and our ability to price the move correctly the first time. No hidden fees.
Upright, Residential, Professional Service, Pianos & Antiques, Long Distance, Local & Long Distance, Local, Load & Unload, Free Phone Estimates, Free Phone Estimate, College, Businesses, Bonded & Insured, BBB
Licensed, Free Estimates, Same-Day Service, Emergency Moving Service, Night/Weekend/Holiday Moves
This company is a complete scam DO NOT be fooled by the 5 star reviews more than likely they had someone to write them for them. You WILL NOT get the service you paid for. Has been reported to the BBB more than enough to be shut down. Service was paid for in advanced but service was not complete they too my money & ran. Left furniture in parking lot.
I had a great experience with Oasis Moving. Absolutely no trouble whatsoever from start to finish of the move and I would definitely recommend them to others.
I had a bad experience previously with another moving company, so I definitely appreciate a good moving company when I see one!
DO NOT USE THIS COMPANY.
I moved across the country and through Budget Van Lines, Oasis moved my items. I was told that it would take 3-20 days to receive my things. It took 67 days (53 business days if that's what they meant). Up until the last couple of weeks, I heard nothing from them. I got a call towards the end saying that they would deliver in about 3 days. Two weeks went by before I heard from them again. I spoke with someone from Budget about a possible discount on the price of the move as they were way out of the time frame that was in the contract (the 3-20 days). I was told that someone from Budget had contacted someone from Oasis and that a discount was possible.
While I was at work, I got a call (and voice mail) that the movers would deliver the next day. I called back to confirm and to ask about the possible discount. The mover I spoke to gave me a higher price than what was originally quoted, was extremely rude, threatened to steal my things, and hung up on me. I contacted someone from Budget (as at this point it was past business hours and I had mostly been in communication with people from Budget) and I was told that the movers would not deliver the next day (as I no longer felt safe having the movers come to my house when I would be alone). I was at work the next day (and cannot receive phone calls at work). I got a missed call from the drivers around 2, then a call from my mom (who had been at the pickup location) around 5 saying the movers were an hour away. I am a preschool teacher. I can't just leave work whenever I need to. Even if I had gotten the call at 2, I still can't just get out early if there's no one to cover for me. I got out of work as soon as I could and met the mover at my house.
The mover was courteous and did a great job of getting everything in the house. I was surprised that there was only ONE mover to move in furniture, seeing as how if he couldn't have gotten furniture up the few stairs I have, I would have been out of luck. After he was done, I noticed that there were items that were missing. He did a cursory glance of the truck and said that that was all of stuff. I was missing a flat screen tv, a papasan chair, two shelving units, and a DVD binder full of DVDs. The mover said that he didn't remember any tv or the other missing items and left.
I did get a claim form to fill out for the missing items, but this is absurd. I mean, for almost 3 months, I heard nothing from them. The fact that it took that long is ridiculous. I never would have used this company if I had known it could have taken that long. Plus, my DVD binder was IN A BOX, which means someone had to open the box and go through my things to take it. All of my boxes were secured with loads of duct tape and packaging tape, and one box (which I believe had the DVD binder) had tape that looked tampered with. I got to spend 3 months worrying if I would ever see my stuff again to find that some of it had indeed gone missing. The items that are missing were moved out of a storage unit at the pickup location. The movers were told to take everything out of the storage unit and load it up.
Also, the discount for being so out of the time frame I was given? $20. That's it. I paid almost $2000 for my stuff to take 3 months to get to me and now I also have to replace my tv, chair, shelves, and my entire DVD collection. I would NEVER use this company again or recommend it. STAY AWAY.
Used Oasis, booked through Budget, for an interstate move from Arkansas to Texas. MANY of our things were damaged, including gouges carved in every single piece of wood furniture we own. A printer packaged in its factory box with styrofoam was broken. Stainless steel trash can and lamps bent and dented. An entire suitcase full of women's shoes (which aren't cheap) delivered to another customer. When asked about it, one of the movers admitted he had suspected the suitcase belonged to me and not the other customer, but went ahead and dropped it off with him anyway since our delivery had already been made. I was given the other customer's phone number and told I could call and arrange to ""meet up"" with him -- a private individual -- if I wanted the suitcase back.
Also, they postponed the delivery date of our move and only changed it back to the agreed-upon date when we complained. The cherry on top came when they paid us a settlement of $81 for thousands of dollars worth of losses and damage. Our only option for remuneration is to file a small claims action, which we will likely do on the principle of the matter, so no one else is mistreated by this company.
By the way, it's not just us: http://www.bbb.org/dallas/business-reviews/moving-and-storage-company/oasis-moving-in-dallas-tx-90009748.
They're even claiming Better Business Bureau accreditation on their website, despite the fact that the BBB website gives Oasis a grade of ""F"" and clearly states its BBB accreditation is revoked.
Seriously, don't be fooled by these other ""reviews."" My experience with Oasis was one of the worst of my life.
In August of last year my wife and I used Oasis Moving for an interstate move. Almost a year later we are still trying to repair the damage from dealing with them.
From the beginning Oasis has proven difficult if not impossible to deal with. We were promised our move would be made within a span of three days, but from the outset the coordinator of the move Tally Shaito at Oasis tried to change even those plans, saying our delivery would be later than promised. It took several calls to fix this and only after I threatened to report my displeasure to the moving broker that set us up with them did he comply. Unfortunately that was only the beginning of our troubles.
One of our packages didn't arrive at all. They were delivered out of town to the other person whose belongings were also on the moving truck. We tried talking to Mr. Tally Shaito many times about getting the package back, but he stated in no uncertain terms that it was not his fault therefore not his responsibility. Yet during the same call one of the movers over the phone conceded: ""Oh yeah. I knew that package wasn't his."" But still Mr. Tally Shaito claimed it wasn't his responsibility to recover the package, even though he was the moving coordinator. That was almost a year ago. We have yet to recover that package.
The rest of our items did arrive but they were so recklessly handled that many were badly damaged. I understand things get damaged during interstate moves, but the difference is that this was done by a deceitful company that defies its own rules in dealing with claims. They state that they must accept, deny or state a reason for delay of a filed claim within 120 days after receipt, but it's been past that time since we filed ours, and they have yet to do either. We've tried contacting them countless times, but emails go unanswered and phone calls are met with impatience.
And these phone calls are largely with one person: Mr. Tally Shaito. When we last tried to talk to him about our claim and the fact that Oasis was late in responding to it, he said he wasn't responsible for dealing with claims. There's just one problem with that: Tally Shaito is President & CEO of Oasis Moving. If he's not responsible for it than who is? We confronted him with this information, but he responded that he couldn't talk and hung up. So frustrating is the run-around he consistently gives us that my wife was on the verge of tears the last time she got off the phone with him.
But it gets worse.
Oasis Moving claims to be accredited by the Better Business Bureau (BBB) on their website, but a simple search on the BBB website states that Oasis ""has a history of violating BBB name and logo policy and has falsely stated BBB accreditation or referenced the BBB name or logo in an unauthorized manner, despite BBB's efforts to get the business to cease using the BBB trademark."" Their BBB was revoked due to 33 filed complaints in the past 3 years and a complete failure to resolve those complaints and honor its agreements.
In short: not only are they a terrible company, they're outright liars.
I hate moving most in this world and have began using movers now that I am a little older and wiser. They were great to deal with and relieved all the stress of the move. I can compare them to my previous experience and can say they were more professional and careful. Thats important!
12/15/2011Provided by Citysearch -
They moved me from an apartment to a house this last summer and I was amazed at how capable and courteous they seemed. Everything made it to the right room and intact. Plus they arrived on-time and even a few minutes early for the drop off. They pass with flying colors!