Nandina Asian Tapas
5631 Alta Ave, Dallas, TX 75206
Nandina's Thai and Sushi Restaurant
Nandina Asian Tapas & Sushi Restaurant
Parking: Lot, Private
Good For Groups: Yes
Good for Kids: No
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Japanese, Asian, Family Style, Take Out, Thai, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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SEVERE FOOD POISONING! : (
I've had food poisoning before, so I know what it feels like, and within 20 minutes of eating here I was doubled over with shooting cramps throughout my abdomen, vomiting, and diarrhea. I was in this state for about 3 hours until I saw a home remedy online that allowed me to call them and ask for a manager to please call when she got in. I was told she wouldn't be in until 9, so I politely left my number and awaited her call. She did not call. When I called back around 10PM, and explained that I was a regular customer, but would like my $20 back from my last meal, she said, "You cannot prove that we made you sick." I said, "Are you really wishing to lose a customer that has spent hundreds of dollars in your restaurant because of $20?" And she said, "I wouldn't even refund $5."
I very immaturely said, 'What if I got sick in the restaurant and threw up on the floor?" And she said, "Then I would call the police." Then she hung up on me.
This is such a poor way to run a business. I know their sushi made me sick, and I am very disappointed in how they handled it. I know many people enjoy this place, I just wish that the customer service matched the pleasing late hours that everyone enjoys.
08/16/2008Provided by Citysearch -
Nandina's food is very nice-- if you should happen to get all of it the first time around. Unfortunately, on multiple occasions they have neglected to deliver up to half of the food order we'd asked for delivery. It makes me very sad, as I very much enjoy their lettuce chicken wrap hot tapas and other dishes....but sad to say, I will not be ordering from them for delivery again. Upon receiving a call that part of the order was not delivered, the person answering the phone said it would be delivered ""soon""-- which meant in about 40 minutes after all of the other food is cold and you're close to starving. Not to mention, we ordered sushi once and it had decidedly gone bad long before we received it. Sorry Nandina, we'll be looking elsewhere for delivery next time.
07/16/2008Provided by Citysearch -
Ok, the food is great when you go in person, but I usually don't complain about delivery orders but, seriously!!, I needed Rosetta Stone to place my order. I came home from a long night of working and had a craving for take out. So I called up Nandina's and spent 45 minutes explaining my addresses and apartment number and what I wanted to eat.. I had to spell each word with a military signals, you know, C for charlie, F for Fox or Fried rice. By the time my food arrived I was past out with a box of crackers watching sports center and had to eat it for breakfast. Like i said great food and service when dining in, just have a translator when ordering take out.
12/26/2007Provided by Citysearch -
I've been eating at Nandina approximately once every two weeks for the past two years, and I will keep coming back.
I mostly order my food to go, but I've dined at the restaurant many times. I'm not sure where the stories of bad service come from. The menu is a little on the pricey side if you can eat a lot of sushi like I can, but the sushi is high quality. Their tapas are always excellent.
I've had sushi at many different Dallas restaurants, and the food here compares very favorably to the other places I've been.
The parking situation leaves a lot to be desired, but that's the only draw back that I can think of.
10/14/2007Provided by Citysearch -
My husband and I are nocturnal people, so we are always looking for places open late or 24 hours. We found Nandina, and decided to try it because we live near the place. We search the restaurant in Google to look for the menu, because I only can eat healthy food, I can't drink sodas or alcohol, etc etc (medical issues). We were interested in the prices also. Nandina's menu published on internet shows you dishes for less than USD 20, and the standard price is 10 - 15 USD. When you go there, you find the same dishes (like sashimi) for almost USD 40. I don't have problems if I know the restaurant is expensive, but I hate those ""magical"" changes. If we had trusted the website, we had had a terrible surprise with the check.
And the location is not good either. It's very difficult to find parking (It says you can park on the street but we saw several car being towed... ) , and even if you are paying for it, it looks very dangerous to leave your car there. You can see lots of weird drunk and agressive people in the neighbourhood. I don't think I'll come back there and I won't recommend the place to our friends.
05/22/2007Provided by Citysearch -
I eat at Nandina seriously 2-3 times a week. I live around Lower greenville and nothing tastes better at 2:30 am than some hot lo mein, but I eat there for dinner and take out all the time. It has glitches just like every place does but it consistently has great food. The service is spotty but when you eat here regularly you get to know the staff and see they're all a little quirky but never meaning to be rude so don't take it personal. I prefer to get my sushi elsewhere (its ok but not great) but if you go definitely get the Thai Lo Mein, pad Thai, or any of the other noddle or soup dishes. Oh, and the golden samosas. yummmm.
04/02/2007Provided by Citysearch -
I always eat at nandina after club close and now i noticed that everything has changed recently, first i can see thai food is not the same taste, it not the same as i eat before, the taste was bad and the food decoration is not look good too and sushi is not fresh as before and i can see lots of new staff and new manager, and she doesnot understand how to work in the restaurant cause she looks confused when we ask her something and she cannot answer right away, it doesnot look like professional at all. so our group decided to go eat somewhere else next time. and also the parking lot very tiny space and look very scary and dark and always some car block the way out , no more nandina
12/12/2006Provided by Citysearch -
OK, I know A LOT of us love to throw down at Nandinas on lower greenville pre drinking and after....but I MUST warn you be VERY careful about using your credit card it has NOW happenend numerous times where I or friends have eaten there and our credit/debit cards are getting charaged more then what was approved. DO NOT PAY WITH YOUR CARD IF YOU CAN AVOID IT!!! HEADS UP!!!!
08/18/2006Provided by Citysearch -
Really good food! This is the only place I know that stays open real late. The people are really nice and they can answer all your questions. Its great be able to go to a place with such a great environment. I can take my family yet still take my crazy friends and we will all have a great time! Its a great place for any occasion, from their private rooms to the outdoor patio. Its awesome!
07/28/2006Provided by Citysearch -
As my party and I were waiting on our sushi and assorted appetizers to arrive at Nandina, my friend commented that he had read some reviews on a website for the service. He raved about the food though. Sampled a few rolls, lettuce wraps and edamame. Tastey food for the price range. The smooth jazz did leave something to be desired. Our food arrived in okay time. At the end of our meal the waitress came to ask if we needed to place an order for an entree and we declined, asking for the checks. We had not had any special requests and were otherwise a non-problematic table. We were just ready to get outside and smoke a cigarette. We waited 20 minutes for the check and the waitress came back again asking for our entree orders. We had to request the check from another server and explained to him we would be on the patio to smoke a cigarette. The original server brought us our check outside. We had two checks and I paid me and my fiance's portion. As I was fiddling around trying to make change and debate what tip was acceptable for the horrible delay on the check, I gave incorrect change. She sat on the patio and counted everything while my friend paid for his check. I assumed we were good to go and was a bit perturbed as I hate it when waitstaff hover when you are deciding the tip. We leave Nandina and are down the block and the waitress accosts me in front of several people saying I was stealing. I happily gave her the five dollars I had neglected as I was not attempting to ditch the check. However what perturbs me greatly is that she could have said something while we were waiting on the patio after she counted the money. I find it rather embarrasing and unprofessional for the staff of Nandina to chase me down and treat me like a theif. Honest mistake -- could have been circumvented. Also, avoid their patio.... It is right next to their garbage dumpster and the smell is horrible. Decent food, but the experience was too awful for me to return.
04/18/2006Provided by Citysearch -
One night the bar tender decided it would be alright to call me 'baby' (which is NEVER appropriate). He proceded to hit on me in a vulgar manner and didn't stop until I left. Last night I ordered sushi to be delievered to my house. I was told it would arrive between 45 minutes to an hour. I waited an HOUR AND A HALF to get my food. I called several times and the girl that I spoke to repeatedly hung up on me saying that if I wasn't ordering I shouldn't be calling. Finally, a man picked up and he assured me that my dinner would be free. When he arrived it wasn't. He said the next time I ordered from them I would get a 5 percent discount. That won't even cover tax. The manager has avoided my complaints. Bad management and bad service equals a bad experience.
04/10/2006Provided by Citysearch -
In February 2006, my friends & I celebrated my birthday 3 days early at Nandina's, and they DENIED me a free slice of cake because my driver's license birthday didn't match up with the current date.
I understand that drunk kids probably stumble into the restaurant trying to bum free desserts after a night of drinking on Greenville. I also understand that someone's birthday could actually be 6 months away. but my birthday was THREE days away and they were too cheap to make one customer happy. The restaurant has good food, but they compromised customer service to save themselves a few cents.
So I've told this silly incident to my friends , co-workers, & you (the reader). I hope the restaurant is happy with their extra pocket change.
04/08/2006Provided by Citysearch -
I love this place! This is by far the best overall restaurant in Dallas for quality and what you get for your $$$, and ive been to alot. Great tapas and awesome sushi. I usually get a few tapas and 2-3 sushi rolls to split with my date and it always under $50. I would definately recommend this to anyone wanting to try something different and new. Great date spot. Request the waterfall room for a little more privacy. Two thumbs way up. :)
03/02/2006Provided by Citysearch -
Coming from Austin, home of Kyoto on Congress, I was on the lookout for a well-priced sushi place. Well, I've found it in Nandina's! The prices are very reasonable for sushi, and the atmosphere is quite trendy. The location right off of lower Greenville is interesting as well, as the place stays open until 3:00am on weekends. I went after bar-hopping one night, and it wasn't very busy at all. They were also playing hip-hop music in the background, which was pretty interesting since it's smooth jazz during normal hours. The service isn't the best, but it's typical of the Greenville area. There is also a bar with a flat-panel LCD TV, and they usually have that tuned in to the top sports event on at the time. Great place!
09/25/2005Provided by Citysearch -
I ended up in DFW for the weekend. A friend introduced me to this place and it was awesome. The service was a little quirky - very lower Greenville Ave I'm told. We sat out on the patio and they even setup a fan for us to make it cooler, and complimentary bug spray - 2 essentials in the Texas summer.
Food was great - we had apps, sushi and entrees - all good stuff.
05/10/2004Provided by Citysearch -
This place is truly the place to go when you want to splurge. When you first look at the prices, they don't look so bad, but then you realize that Tapas means ""small protion""
But don't let the prices of Nandina get you down. The food is just amazing! There are different cooks for the different types of dishes, Sushi, Thai, Japanese. And the cooks really take pride in their work. In fact, the servers take pride in their crafts as well. Everytime I go in, we have the same server and he always gets me to try something new and sinfully wonderful. I highly reccommend the kobe beef strips. This dish is covered with strips of Camembert cheese and laid on a bed of green apple sticks. I know, it sounds a little strange, but it's my favorite dish. Also, the unfiltered sake is highly reccommended. It's almost nectar-like.