Nandina Asian Tapas
5631 Alta Ave, Dallas, TX 75206
Phone: (214) 826-5669
Nandina's Thai and Sushi Restaurant
Nandina Asian Tapas & Sushi Restaurant
Parking: Lot, Private
Good for Kids: No
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Japanese, Asian, Family Style, Take Out, Thai, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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SEVERE FOOD POISONING! : (
I've had food poisoning before, so I know what it feels like, and within 20 minutes of eating here I was doubled over with shooting cramps throughout my abdomen, vomiting, and diarrhea. I was in this state for about 3 hours until I saw a home remedy online that allowed me to call them and ask for a manager to please call when she got in. I was told she wouldn't be in until 9, so I politely left my number and awaited her call. She did not call. When I called back around 10PM, and explained that I was a regular customer, but would like my $20 back from my last meal, she said, "You cannot prove that we made you sick." I said, "Are you really wishing to lose a customer that has spent hundreds of dollars in your restaurant because of $20?" And she said, "I wouldn't even refund $5."
I very immaturely said, 'What if I got sick in the restaurant and threw up on the floor?" And she said, "Then I would call the police." Then she hung up on me.
This is such a poor way to run a business. I know their sushi made me sick, and I am very disappointed in how they handled it. I know many people enjoy this place, I just wish that the customer service matched the pleasing late hours that everyone enjoys.
08/16/2008Provided by Citysearch -
Nandina's food is very nice-- if you should happen to get all of it the first time around. Unfortunately, on multiple occasions they have neglected to deliver up to half of the food order we'd asked for delivery. It makes me very sad, as I very much enjoy their lettuce chicken wrap hot tapas and other dishes....but sad to say, I will not be ordering from them for delivery again. Upon receiving a call that part of the order was not delivered, the person answering the phone said it would be delivered ""soon""-- which meant in about 40 minutes after all of the other food is cold and you're close to starving. Not to mention, we ordered sushi once and it had decidedly gone bad long before we received it. Sorry Nandina, we'll be looking elsewhere for delivery next time.
07/16/2008Provided by Citysearch -
Ok, the food is great when you go in person, but I usually don't complain about delivery orders but, seriously!!, I needed Rosetta Stone to place my order. I came home from a long night of working and had a craving for take out. So I called up Nandina's and spent 45 minutes explaining my addresses and apartment number and what I wanted to eat.. I had to spell each word with a military signals, you know, C for charlie, F for Fox or Fried rice. By the time my food arrived I was past out with a box of crackers watching sports center and had to eat it for breakfast. Like i said great food and service when dining in, just have a translator when ordering take out.
12/26/2007Provided by Citysearch -
I've been eating at Nandina approximately once every two weeks for the past two years, and I will keep coming back.
I mostly order my food to go, but I've dined at the restaurant many times. I'm not sure where the stories of bad service come from. The menu is a little on the pricey side if you can eat a lot of sushi like I can, but the sushi is high quality. Their tapas are always excellent.
I've had sushi at many different Dallas restaurants, and the food here compares very favorably to the other places I've been.
The parking situation leaves a lot to be desired, but that's the only draw back that I can think of.
10/14/2007Provided by Citysearch -
My husband and I are nocturnal people, so we are always looking for places open late or 24 hours. We found Nandina, and decided to try it because we live near the place. We search the restaurant in Google to look for the menu, because I only can eat healthy food, I can't drink sodas or alcohol, etc etc (medical issues). We were interested in the prices also. Nandina's menu published on internet shows you dishes for less than USD 20, and the standard price is 10 - 15 USD. When you go there, you find the same dishes (like sashimi) for almost USD 40. I don't have problems if I know the restaurant is expensive, but I hate those ""magical"" changes. If we had trusted the website, we had had a terrible surprise with the check.
And the location is not good either. It's very difficult to find parking (It says you can park on the street but we saw several car being towed... ) , and even if you are paying for it, it looks very dangerous to leave your car there. You can see lots of weird drunk and agressive people in the neighbourhood. I don't think I'll come back there and I won't recommend the place to our friends.
05/22/2007Provided by Citysearch -
I eat at Nandina seriously 2-3 times a week. I live around Lower greenville and nothing tastes better at 2:30 am than some hot lo mein, but I eat there for dinner and take out all the time. It has glitches just like every place does but it consistently has great food. The service is spotty but when you eat here regularly you get to know the staff and see they're all a little quirky but never meaning to be rude so don't take it personal. I prefer to get my sushi elsewhere (its ok but not great) but if you go definitely get the Thai Lo Mein, pad Thai, or any of the other noddle or soup dishes. Oh, and the golden samosas. yummmm.
04/02/2007Provided by Citysearch -
I always eat at nandina after club close and now i noticed that everything has changed recently, first i can see thai food is not the same taste, it not the same as i eat before, the taste was bad and the food decoration is not look good too and sushi is not fresh as before and i can see lots of new staff and new manager, and she doesnot understand how to work in the restaurant cause she looks confused when we ask her something and she cannot answer right away, it doesnot look like professional at all. so our group decided to go eat somewhere else next time. and also the parking lot very tiny space and look very scary and dark and always some car block the way out , no more nandina
12/12/2006Provided by Citysearch -
OK, I know A LOT of us love to throw down at Nandinas on lower greenville pre drinking and after....but I MUST warn you be VERY careful about using your credit card it has NOW happenend numerous times where I or friends have eaten there and our credit/debit cards are getting charaged more then what was approved. DO NOT PAY WITH YOUR CARD IF YOU CAN AVOID IT!!! HEADS UP!!!!