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(214) 324-2481Visit WebsiteMap & Directions10311 Garland RdDallas, TX 75218Write a Review

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General Info
Send flowers for any occasion. We offer a large variety of fresh flowers and gifts. Our goal is to exceed our customers' expectations with quality, value and professional service. Call us today. Send flowers for any occasion. We offer a large variety of fresh flowers and gifts. Our goal is to exceed our customers' expectations with quality, value and professional service. Call us today.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Charter, Garlands & Leis, Garlands & LEIS, Fresh-Cut Flowers.
Brands
FTD, TELE FLORA
Payment method
check, cash, all major credit cards, debit
Neighborhood
Northeast Dallas
Associations
Bloom Net,FTD Association Member,Teleflora Participant
AKA

McShan Florist

Categories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

Specialties: Birthdays;Parties;Anniversaries;Anniversaries

Reviews

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Overall

I have been very pleased with McShan Florists' bouquets/ arrangements for over 30 years. I would highly recommended their staff/ customer service/ product lines. Debra Ashford

rachface

05/10/2011

Overall
Thank you guys so much for all...

Thank you guys so much for all of your help and the quality flowers you sent us. They lasted much longer than some of the businesses we bought them from before and we were much more satisfied with just how fresh they were!

jmarkw01

12/02/2009

Overall
The Customer Matters at McShan

I have used McShan for years both personally and for business so I had no reservations in using them again for my recent wedding anniversary.



Everyone makes mistakes, but I specifically advised them that this was for my anniversary and to please make the arrangement extra special if they could. The photo was of the regular lowest level arrangement and I chose to upgrade it to the highest Premium level.



I was not a happy camper when my still thankful wife walked out with the arrangement in tow. Not only was it a sparse and small arrangement... it was actually smaller than the picture. So when expecting Premium for a special occasion, getting such an embarrassingly small arrangement made me livid.



I kept my cool, stayed professional, but contacted customer service to let them know of my disappointment and intentions of taking my business elsewhere.



They were very cordial, professional, and apologetic. They wanted to send another arrangement out, but sending a replacement for an already passed special event just loses its meaning. So they offered to credit my account for the entire purchase.



Now days you’re lucky to get even that much customer service from a business. But McShan never once made excuses and took full responsibility for the error. I agreed to the offer but was still so disappointed that I was probably not going to use them again, although at this point I did not tell them this.



To my amazement, totally unexpected and out of the blue the following week my wife received a large and absolutely beautiful floral arrangement... not from ME.... but from McSHAN FLORIST!



They expressed to my WIFE their apologies and wanted to give her this arrangement to let her know.



The customer matters at McShan Florist. They EARNED my business. Based on a history and reputation of delivering HIGH quality, and this bad experience turned good... I will never use another florist again.



I highly recommend them to you.

dougieindallas

02/19/2008

Overall
Superb Service

Have used this company for 15 years-NEVER been disappointed with the quality of flowers they send or their service. Other friends tell me that if there is a problem on the receiving end-McShans will make sure that it is corrected.

uphamn

02/02/2008

Overall
Solid Delivery

You always get what you expect. And they are great if you are looking for a florist service for your company. It's nice to always know they take care of you needs. Especially, when its for business purposes.

Details

Phone: (214) 324-2481

Address: 10311 Garland Rd, Dallas, TX 75218

Website: http://www.mcshan.com