Lodge at Timberglen
3440 Timberglen Rd, Dallas, TX 75287
This complex is absolutely horrific! The first year we lived here it was fine, but ever since it any under new management there have been so many issues. The property manger is awful! I had a maintenance request to fix my leaking refrigerator for 3 months, as well as an issue with a leak from the apartment above ours that left stains on our ceilings . I reported it to the office at least 8 times. I kept getting excuses that the maintenance was understaffed. For three months?!? It wasn't until I went to the office one day and asked for the corporate management office's number that it was finally taken care of. But now I have a leak in my kitchen sink as well as from the air conditioner that still hasn't been addressed. The construction of the building itself is also horrible. If you live in a 1st floor unit you will hear every thing from upstairs neighbors. From walking, to using the bathroom, to even them moving around in their bed. You can hear it all! And there's always people in the neighborhood playing music obnoxiously loud, or arguing at late hours of the night. You can't even get pizza delivered to the property because it has become a safety concern. Save yourself the headache and go somewhere else. We are anxiously waiting until out lease is up!!!
Terrible. Stay away. This place is a disaster. The management is now strickly Hispanic and they rent single apartments to multiple families. I paid a $500.00 pet deposit, yet they charged me for pet damage to my carpet after I moved and after spending 4 years in the apartment. They never bothered to notify me either, just turned me into a collection agency, despite having all my forwarding contact info. They are terrible. I turned them into the Better Business Bureau, and they never bothered to respond. They now have a case pending.