Laser Beauty Medical Spa
18170 Dallas Pkwy Ste 203, Dallas, TX 75287
03/31/2012Provided by Citysearch -
This was my first visit to LBMS and my best experience at a laser hair removal spa. I have been to one other place in the past and thought the service there was good but after my experience here I would have to say that this place definitely out ranked my previous place. I had Gita as my technician and she was awesome; she was kind, sweet, and funny. I was nervous about going in for my treatment because it was in more of a sensitive area but she took the time to talk through it with me and made sure that I was comfortable the entire time. During my treatment I could tell that she was passionate about her job and that quality and patient satisfaction was very important to her. Unlike other places I didn't feel like I was being rushed through my treatment and that Gita really cared and wanted to make sure that I was getting an optimal treatment and experience. I am glad I was able to find this place (thank you GroupOn!) and I know that I will be pleased with the rest of my treatments and end results. I would definitely recommend this to anyone interested in laser hair removal, first timers (or not), Gita will make you feel at ease and you will be very satisfied with your treatments!
03/08/2012Provided by Citysearch -
OMG!! I have been going to LBMS for a year now and have always been really pleased with my visits. I walked in this week and they were running behind and I decided to wait it out and I am glad I did. Gita was my tech and she is absolutely wonderful. It was the first time I had her and she made sure I understood everything, She is very passionate about what she does and made me very at ease with my procedures. The other girls are great too but Gita goes above and beyond to make you comfortable. She wants you to understand how and why everything works the way it does with laser hair removal. I am hoping I have her again because she is wonderful! So kind and caring. Thank you, Nancy
01/23/2012Provided by Citysearch -
I was hesitant to consider laser hair removal after hearing from my cousin how painful it was. I had really baad/painful ingrown, course hair and decided I was tired of shaving sensitive parts, so I went ahead and made an appointment with Laser Beauty Medical Spa. My appointment was with Gita, and she was absolutely professional and set me at ease. Having a procedure done on such sensitive areas was a bit off putting but she made it seem commonplace and took all of the awkwardness out of the situation. She was also very easy and fun to talk to. We connected on a personal level. I am on my final treatment coming soon, but I will definitely be going back for another area. I am very pleased and I can assure you, you will be too.
01/18/2012Provided by Citysearch -
There aren't enough words for me to describe how wonderful my experience was there. Gita, the head technician, saw me today, and she was by far one of the nicest individuals I've had the opportunity to work with. She was both informative and warm, the perfect combination for someone working in this environment. She made me feel so comfortable with the experience by walking me through the process, telling me what to expect during the procedure and after, and clearly had my comfort and safety as a priority the entire time.
During the procedure, she took measures to make sure any discomfort I felt was minimized and was sincerely empathetic throughout. Medical doctors should be required to take notes of her ""bed side"" manner she was so friendly and precise! When she was finished, she double and triple checked that everything was done to perfection, and truly went above and beyond in her work.
Reading the negative reviews below, I'm shocked, and I find myself wondering if they accidentally posted on the wrong laser spa's page since my experience was so wonderful. I experienced a laser spa that was focused on customer safety and comfort, and I would purchase and recommend their services with joy. I already look forward to the next visit.
Thank you, Gita and Laser Beauty Med Spa, for a great experience! It was perfect in every way.
I had a great time with Gita. She explained the process to me and my fiance before she started, giving both the best case scenarios and the worst case scenarios. In the process of my treatment, she made me feel comfortable and relaxed, and she talked with me the whole time to take my mind off the pain in some of the more sensitive areas. Gita is so down to earth and honest, and I really appreciate that. The pricing is very reasonable, and the staff is just wonderful. One thing that I appreciated hearing was the reasoning behind why they use the lasers they do, and I immediately felt better about coming here for these treatments. I am definitely looking forward to finishing the rest of my treatments, and getting another done. I feel like I am not just a customer, here, but like I am being added to a family, and I look forward to getting to know Gita and her girls better in the coming months. If you're considering laser hair removal at all, I firmly believe this is the best place to come to.
01/10/2012Provided by Citysearch -
1st appointment- Since this place's sole business is based on Groupon customers (you can clearly see this with the numerous offers posted on the walls for Groupon customers only) and they have had several Groupons, it will be a month or two before you can come in. When I did come in, I read the paperwork given to me which gave me several instructions I should have been given prior to my visit. Therefore, I was not prepared for this visit. I had waxing done a week or two before coming in. They allowed me to still come and complete some of the work. They would let me come in for a 7th visit to complete the rest of the work.
2nd appointment- Small wait. Different technician. No problems.
3rd appointment- Same technician as last visit. My nose is burned after the visit. It would take weeks for my nose to heel and there is a remnant of pink where my nose was burned.
4th appointment- Gita, the office manager and head technician, comes into the room. Because I gave her a look of surprise, she gave me a look of surprise/ disgust back. She introduces herself and tells me she visits with all clients because she's the head technician. I tell her about being burned after my last visit and wondered if my previous visit had anything to do with my nose being burned. If so, I want her to be careful. She tells me that they didn't work on my nose (DUH! They worked on my upper lip which happens to be by my nose.). She also carefully examines my nose with a magnifying glass. YOU DON'T NEED A MAGNIFYING GLASS TO NOTICE THAT THE TIP OF MY NOSE IS PINK. Based on the tools used, there is no way my nose was affected. The laser directly hits the areas being worked on. She continues to explain to me how they use a cooling spray, other places don't use the cooling spray because it's expensive, other places use a gel which actually heats up because of the laser, etc. She also tells me in her many years in the industry, they have never burned anyone. She tells me she recommends we don't complete the service. I tell her that I want to proceed with the service. I only brought up my concern to understand why my nose was burned. Plus, she's already told me there is no way that their laser could have burned me. She tells me that she must thoroughly discuss the situation because this is a professional place with licenses and they are providing a medical service. THAT""S A JOKE! If you are providing a medical service, then why are there tip envelopes in each room? She needs to talk to the previous technician and about 5-10 minutes later, they both come into the room and I have to suffer through the explanation that they did not work on my nose, they have never burned anyone before, etc. again. I ask her what they want to do. She tells me they are not going to do the service and before I let her continue with the same explanations all over again, I ask to be excused so I can put my clothes back on. I leave with Gita and the other technician nowhere in sight and the two front desk people telling me, ""Thank you.""
Groupon saved the day and I got a full refund. Don't waste your money at this place. If only I could have given them no stars....
12/13/2011Provided by Citysearch -
I am halfway through my 6 session groupon deal and i got to say that ive had a great experience here. I wouldnt go anywhere else. My first visit was with LANI and she was fantastic! Sadly she moved, so GITA took over my sessions and she is just as awesome. She makes me feel comfortable and she explained everything to me during the consult. (She is the manager and she will come in and answer questions before you start.) I can say she knows what shes doing and has the experience. Overall great service. After only 3 sessions my underarms and bikini area are bare. A few patches of hair but i still got 3 sessions to go!!
12/10/2011Provided by Citysearch -
I bought the Groupon deal in 2010 & got my upper lip, belly & bikini line done. Rebeccah is great & very thorough as well as very friendly & personable.
I had a couple of treatments with Gita who is very hard to understand & would not treat the entire area. I suspect that those who had a good experience with Gita bought additional services on their visit. I wanted to try the service first before purchasing any additional services. I would have other areas done here, just not with Gita.
11/07/2011Provided by Citysearch -
I was skeptical on the whole laser removal service and nervous about the procedure being painful. Was I wrong! This stuff is so dang effective and I have only had 2 sessions but I am already seeing the difference! The staff there is friendly & helpful and Gita is my girl! She does an awesome job up there & I love when she is my technician because she chats with me the whole time and takes my focus of the laser. She is funny & down to earth and such an unexpected perk! Thank you for keeping Gita up there & running the office--she deserves a raise or bonus for all of her hard work! Great staff, great atmosphere, great prices & effective services!
10/19/2011Provided by Citysearch -
I have received 2 treatments at this spa for my bikini and underarm area. I have seen 2 technicians and both were professional and informative. I appreciate the time that they took to explain the procedure and provide suggestions. I feel more confident, and I know that it's due to the treatment and great service. This is the first time that I have decided to do laser hair removal..and I do not regret it! Already with just 2 treatments I see a HUGE difference. I look forward to completing the process!!! Thank you to the staff and Gita for providing a comfortable experience!
10/12/2011Provided by Citysearch -
The atmosphere is amazing, and the prices are so affordable you can get services done on almost every budget. Gita is a wonder, and is so caring it amazes me. I feel very welcome every time I come in, not a hassle like some places. It's easy, and convenient and the location is a breeze to get to. I recommend Laser Beauty Medical Spa to all my girlfriends, and to you
10/04/2011Provided by Citysearch -
My gosh, words cannot express how much I love this place already and I have only got 1 treatment done out of the 6.!I've always wanted laser hair removal in certain areas since I was 16 and finally, my dreams are just about to come true ( I am 21 by the way)! My first time signing up with Groupon...and this place happens to be the FIRST deal I have purchased. My sister and I both in fact went for our very first treatments together. This is a 45 min. drive for us also but you know what? It was worth the money and the drive. The staff knows what they're doing and they are very friendly. When it was my turn..little did I know that my laser technician was the office manager of the place.... This gorgeous,loveable, animated woman...named Gita. I could write a whole novel about how WONDERRFUL this woman really is. I have never met someone who does more than just do their job. She goes beyond that. I got 2 areas done...which were my under arms and brazillian. Have to admit that some areas hurt like hell but thanks to Gita she made this experience a pleasant one. She conversed with me that at times I totally forgot how much it hurt in some areas. My second treatment is coming up on Oct. 11th...which I am UBER excited for!!! GREAT results so far, and I am ready for the second!! Any place should be thankful to have Gita because she sure does know how to convert her clients!! I am going to stick around for a long time to get other areas done with or with out special offers. This place is OUTSTANDING. I have told my girlfriends about it! To all you haters leaving negative comments, you guys probably tried to come up with something stupid and fishy..and didn't get away with it. Don't be cheap and pay for the da** thing or just stay hairy :)
09/20/2011Provided by Citysearch -
I am just like every woman out there and I hate shaving, hate hair, hate everything about it, but I never thought it would be worth my time and money to do laser. well it is. i knew nothing about laser and nothing about what i was doing but now i know LBMS is the only place I would recommend for laser hair removal, let me tell you why:
1. The people - Gita the owner is amazing. A beautiful person inside and out truly cares for her clients, loves what she does, and does it not for the money but to sincerely help people. this reflects in the people that work with her and makes for an overall pleasant experience for everyone.
2. The product - LBMS uses a gentle laser, therefore I have never had pain, reactions or had to worry about side effects. they keep the facilities clean!! super clean. which means they are professional, know what they are doing and take care of their product and you. I am on my fifth treatment for hair removal and it really has worked. they make sure they get rid of all the hair and you are taken care of.
3. The price - most places i have looked into charge outrageous prices. i have no idea how LBMS manages to offer such good deals, but i am thankful for it. it is totally worth it; at least to check it out. and then you will end up like me and love it so much that you continually go back because its great!!
Thank you Gita and everyone at LBMS!
08/26/2011Provided by Citysearch -
What makes this place so great is the office manager, Gita. She really cares about her clients. She not only gave me great deals on laser but gave me phenominal treatments as well...I don't think laser is very painful at all. I have already sent so many people here. I hope you choose the best as well!
08/12/2011Provided by Citysearch -
I love this place! Gita is the laser technician that has done several different treatments for me and she does such a great job. She is super friendly, but more importantly I have seen awesome results in my underarms, legs, and bikini area.
I have gone to other places for laser hair removal in the past, but was not satisfied like I am here.
07/28/2011Provided by Citysearch -
I was scared going to the treatment because it was my first time and I did not know what to expect. Gita welcomed me and really made me feel at ease. She explained the entire process and told me how she got into the business and why as well as how the entire process is going to work. She was extremely nice and just really down to earth. She answered any questions that I had. It is hard to get a hold of them though because they are so busy, but I was able to get through. Overall a great experience I came in nervous and worried and left laughing with a smile on my face.
07/22/2011Provided by Citysearch -
You should know that your appointment time is merely a suggestion. I waited for 50 minutes before I decided to leave- no one told me when I booked that I should block out an hour or more. I called the day before my appointment to find out if I I should shave or not since it was my first appointment and no one said anything about a long waiting period. When I signed in at 12:30 for my appointment, reception never said that they were running behind and there would be a wait. The entire 50 minutes I sat there- no employee said a word to me about my wait or that anyone would be with me- ever. So I left. The Office Manager did call me later to explain that it was my fault for not being willing to wait longer for my appointment- if I had waited 30 more minutes- I would have been seen. She also explained that they they are too busy working to talk to waiting customers about wait times and that the person at reception didn't say anything because she's not doing the actual work so she couldn't know how long anyone was going to have to wait. So if you've got all day to wait- this might be the place for you! But there are so many businesses out there that do the same thing who provide excellent customer service- that's where my money is going.