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John Eagle Honda

Map & Directions
(132 Reviews)

5311 Lemmon Ave, Dallas, TX 75209

(214) 347-7277

CLOSED NOW
Today: 8:30 am - 8:00 pm
Tomorrow: 8:30 am - 7:00 pm
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info

John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing.  

Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Fax: (214) 353-3511

Brands
Honda
Payment method
check, all major credit cards, financing available
Neighborhood
Northwest Dallas/Love Field
Languages
English, Spanish
Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service

Reviews

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Rodny P.
Edited: 02/22/2017
Overall

Great customer service. Knowledgeable and helpful advisor, Thank you.

--Posted as a service per authority of business, review written by customer.

Roger M.
Edited: 02/07/2017
Overall

Michael was very professional and delivered as promised.

--Posted as a service per authority of business, review written by customer.

Jerry P.
Edited: 02/07/2017
Overall

Tony Alexander is an exceptional Service Advisor - trust is very important to me, which I am of him and his advice.

--Posted as a service per authority of business, review written by customer.

Craig C.

05/06/2016

Overall

Don't waste your time or hard earned money at the John Eagle Service Center on Lemmon Ave. Check out the reviews on Yelp if you need more support.

Patrick M.

02/22/2016

Overall

I would be happy to give you a score of 100. Ashley was superb! You should have hired women like her years ago to be service advisors.

Cindy R.

01/25/2016

Overall

Kevin was very professional and courteous. Service provided in a timely manner. --Posted as a service per authority of business, review written by customer.

Cathy H.

11/02/2015

Overall

Always great service and great service advisors.



--Posted as a service per authority of business, review written by customer.

Joe C.

10/07/2015

Overall

My service attendant was fantastic. I have never had such fantastic service! --Posted as a service per authority of business, review written by customer.

Kim C.

09/16/2015

Overall

Tonya did an excellent job following up with me. I'd feel good about having her be my service advisor next time, too.



--Posted as a service per authority of business, review written by customer.

Jacob B.

08/06/2015

Overall

Tony Alexander has great customer service. He pleasantly worked with my busy schedule to fix my car in a time where I wouldn't have to take off work.



--Posted as a service per authority of business, review written by customer.

Jim M.

07/14/2015

Overall

Tony Alexander has been our service representative for years & is great. Very good communication & so helpful!!



--Posted as a service per authority of business, review written by customer.

Steven P.

05/29/2015

Overall

This maintenance visit with John Eagle was the BEST experience I have ever had and I have been coming to you for a few years now. Shaun was not only incredibly competent and attentive to my questions and concerns, he actually looked me in the eyes with a sincere intent to what I was saying. RARE ! PROMOTE HIM ! Thank you so much Shaun !



--Posted as a service per authority of business, review written by customer.

Jorge A.

04/28/2015

Overall

I am very satisfied with the service received. Looking forward to future business. Cody Friend is professional, friendly, and great to work with.

--Posted as a service per authority of business, review written by customer.

Tristen H.

04/14/2015

Overall

Our experience with our salesperson at John Eagle Honda was great. She was friendly, and everything went smoothly for her part of the process. With that being said, we had a HORRIBLE experience in the finance department. We spent approximately 3 hours with the finance person who was clearly new. We spent over two hours with this man for him to put in our application, discuss warranties, and negotiate interest rates. During this time, we told him multiple times that we did not want any warranties on the vehicle. After our finance person made several trips to the manager’s office in which the interest rate kept changing, an assistant manager came into the office. The assistant manager then told us that instead of the interest rate in the 2s that we were told by our finance person, our interest rate would be in the high 3s. Despite the increase in our interest rate, our monthly payment had somehow decreased. When I asked the assistant manager to explain how this was possible, we were told that the only way we could get the interest rate in the 2s was if we purchased the warranty. Our finance person did not tell us that we had to buy the warranty if we wanted our interest rate in the 2s, and we had told him multiple times that we did not want any warranties. The assistant manager also stated regarding the interest rate and the purchase of the warranty, “we have to make money some way.” After all this, we agreed to pay the higher interest rate with no warranties. When we signed the paperwork, there were two additional warranties that they added on totaling approximately $200. At this point, it has now been 10 days since we purchased this vehicle, and our old vehicle is still not paid off. My husband has sent multiple emails regarding the payoff of the old vehicle, and nothing has been done to rectify the situation. The finance department at this dealership is INEPT and DECEPTIVE. If you will need to finance your vehicle, please find another dealership.

Annie M.

04/07/2015

Overall

Elohim Aguirre is an excellent Serive Advisor. I always ask for him becuase I know my experience will be outstanding.



--Posted as a service per authority of business, review written by customer.

Chris J.

03/23/2015

Overall

You were fabulous Michael and I already completed one survey and gave all excellent. I'll keep an eye out for the next one too. --Posted as a service per authority of business, review written by customer.

Valarie M.

02/19/2015

Overall

Customer service with Devon was fantastic! He was very helpful, courteous, pleasant, and detailed.



--Posted as a service per authority of business, review written by customer.

Thomas C.

11/26/2014

Overall

My service advisor, José, was excellent. Very on the ball.



--Posted as a service per authority of business, review written by customer.

Jospeh R.

10/10/2014

Overall

Great Customer Service! Keep up the good work.



“Posted as a service per authority of the business, review written by customer.”