3010 Lyndon B Johnson Fwy, Dallas, TX 75234
(214) 276-1200Add Hours
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Do Not book with this site even though the site had technical issues and wouldn't accept my card at the time of booking saying there was an error I was still charged $457 for a room I did not even know was booked I was disconnected and tossed from one agent to another and told flat out they will not refund my reservation After speaking directly with the hotel they told me they only charge one night fee
Evacuating family from east coast of Florida, prior to Hurricane Matthew. Located a hotel in Venice, Florida and booked a standard room for $287 per night, two nights, (plus a $200 tax recovery charges & service fee). Within ten minutes, booked another room for family members, same hotel, same room type, through the hotel itself and the rate was $119.60/night with a $30 resort fee. Thinking there was a mistake, I contacted both GetARoom and the Hotel. The hotel could do nothing and Get A Room would do nothing. Additionally, my son and his family also booked a two bedroom suite in the same hotel for only $157/night, plus $30 resort fee. This one is gong to the Price Gouge complaint site with the Florida Atty Gen's office.
Beware of cancellation fees. Booked rooms 8 mo. in advance for Beaune, France. yes, I was told of $200 per room cancellation fee but was desperate. When other options opened up three days later - no flexibility. I offered to book hotel I wanted through this group - but no ... no flexibility ... and its 8 MONTHS before the booking. I learned my lesson. Still trying to reach out to someone for some reasonable resolution.