Express Tree Trimming
Dallas, TX 75217
First time use them due to great customer reviews, job took longer than promised instead of one day it took about 4-5 working days and some issues were finally resolved so instead of giving them one star, I give them two stars but I was so exhausted after dealing with them, miscommunications probably due to English as second language, customers reviews aren’t trustworthy to me anymore, will not use them next time..
I had the most professional experience I have ever had with this company! I called two other tree services out to give me a quote on 5 trees I needed cut and removed from my property. My mouth literally dropped when they gave me the quotes. So i had know other choice.... Either sale an organ to pay for this or just not get it done.
The following day I called Express Tree Trimming out for one last prayer or Hail Mary. To my surprise they were very very reasonable! I told him I wanted done right then and there, so he scheduled me an appointment. Not only were they not late, but they actually called me a day early and asked if they could come do it now. I said hell yeah, the sooner the better!
This was my only experience with any tree services. Luis and the team were very professional and gave me friendly experience! Thanks again every one there!
They do not keep their word!!! They said trust them. Ok... Lots of miscommunication as the owner's second language is English. He has a translator and the workers do not speak English. If you decide to go with them, please get everything detailed in writing and not a general description. Please look up complaints on BBB.
This is the second time in 3 years I have had them do my tree trimming. They do an EXCELLENT job for a fair price. They did exactly what they were supposed to do, all my trees look GREAT, and they cleaned up well-you can't even tell there was a mess. I chose them because during the floods on Glenbrook over the past 5 years, several people used Express Tree Trimming. I would pull over in my car to watch them work and they were careful not to damage anything on the ground. I walked back and spoke to the homeowners and all were very pleased. You can't beat that kind of recommendation! I am very happy with this company and plan to use them whenever I need my trees trimmed.
I am a Property Manager in Balch Springs and invited this company to our community and give us a proposal for a total community facelift. They sent out 2 employees within 30 minutes and we went through each of my concerns and spent over 2 hours walking the entire community. I noticed them taking pictures and notes and kept me engaged during the entire process. After numerous conversations and approval from my company, we had them begin work. What a great team effort on their part and my community is brighter, looks larger due to the tree trimming. They cleared out over 78 trees that were harmful to my residents homes and other personal property. The trees that were trimmed/pruned look so much healthier.
Express Tree Trimming is definitely the team to call for your tree service needs whether you are residential or business. they are respectful, professional and prompt (do not blame them for bad weather). I am recommending them to our other communities if and when we need trees worked on as well.
We have two acorn trees in the front yard and two acorns trees in the back yard that Express tree trimming services was hired to attend to. We voiced exactly what we wanted; branches that are low lying over the roof trimmed back as to not cause roof damage if they fell. We stated that we did not want any branches of any tree in our respective yard trimmed, that are not overreaching into the street or neighbors' yards. While the crew was working on the front yard I saw that they had cut off a Very large branch that was facing inward into our yard, that was planned to have bird feeders hung from it. To my dismay I ran outside and asked that the cutting of that particular tree ceased. after revisiting instructions, the crew continued on the other acorn tree in the front of the house while I accompanied two members of the crew to the back yard. The same instructions were given and confirmed. I detailed how I plan to hang a swing from a particular branch that should not be altered whatsoever. However, veering at the back yard, I noticed there were much more small branches than I believed should be on the ground. I walked outside and to my horror branches covering the inside of our respective yard were stripped! The were doing exactly the opposite of what I stated. The branches covering the neighbors driveway were still in place but they were butchering my tree. Sadly, when I made it back to the front yard many branches facing into our yard were stripped and cut back, but the branches over the roof remained. Frustrated I asked that they stop everything immediately, clean up and go. These majestic trees that have spent decades growing which provided wonderful shade and beauty to our home have been butchered. I can not express my disgust with such a job, even after it was made clear what was wanted and expected. The branches that were the main focus of the work are still present, but the trees that were attended to look like they have suffered a horrible plague.
Though they immediately came to my house to start the job, when I needed them to come back to cut some limbs that were missed, they did not return. I called them multiple times and they "promised" they would come by they never did. I felt like since they had already received my money I was no longer a priority. Will not use them again.
They came out the same day we called and gave an estimate. Very next day they removed 4 trees. They removed the roots and left the yard very clean. They were prompt and careful to miss our sprinklers. The price was extremely reasonable! We are so happy with their work!
Had a very large tree near the street that needed to be removed. They came and gave an estimate SAME DAY i called them. They came and completed the tree removal NEXT DAY! Second day was for stump removal. They were quick as the name suggests. They provide a good service at a reasonable and competitive price. 4 stars is for value and speedy service, the clean up after the initial tree removal could be slightly improved.
Mr. Solis gave a job quote for a "complete tree trimming" that was equal to another service that was only going to remove 2 limbs. The crew showed up exactly on time, and did an excellent job. Results are much better than I ever expected. I recommend Express Tree Trimming , and would call on them for any future work.
A VERY BAD EXPERIENCE! Two men arrived on time and things went down hill from there Apparently, they had not been given information that the company representative and we had agreed on at the time the estimate was given. As a result, they begin to do things that we had not agreed on previously and they did not want us to tell them they were doing things incorrectly. Our tree that it took 20 years to grown is now the eyesore of the neighborhood and we have its remains piled on our sidewalk!