El Conejo Bus Lines
712 S Walton Walker Blvd, Dallas, TX 75211
DO NOT USE THIS BUS SERVICE. I trusted them to bring my grandmother here to Dallas from Mexico and they completely abandoned her because the bus broke down. She doesn’t have a phone and when she gets here she uses the office phone to call me. But, the bus that is bringing her here is a bus from a completely different company and the offices will be closed, so no one will be able to assist her, this is ridiculous to treat an elderly woman this way. This is very bad service and business. I repeat please do not use this bus service.
Autobuses El Conejo son los peores del mundo, estan muy sucios, mal servicio, mentirosos, dicen que el camion sale a tal hora y sale 3 horas despues, cancelan tu boleto por falta de pasajeros, no tienen absolutamente nada de respeto hacia sus clientes. Jamas volvere a viajar con ellos. La central en Dallas tx esta horrible, los baños de las mujeres no tenian agua y habia mucho escremento hasta en el suelo. Dios mio santo es algo increible, traia a mis dos hijas de 6 y 10 años y preferi llevarlas afuera a que hicieran pipi en plena calle :(
Bus arrival time 11 pm got to station at 12:30 am departure time was 1:00 am everyone had to move belongings from one bus to another waited a total of 2 hrs buses are very old had T.Vs none worked or they just didn't turn them on not sure would of given two star but the extra star is because in the office there was a very sexy lady behind the counter not sure what her name was though. In all not that bad gets u from point A to point B. Ticket was only 64$ around there, from dallas tx to emporia ks. Pretty good deal. If I wanted to ride in style I would of got on a plane. U pay for the service u get.
this is the worst bus line ever!!!! Bus was supposed to leave dallas at 10pm to arrive Kansas City around 9am...... First they said the bus was delayed that it was going to be there at 12 I arrive around 11:50pm and said the bus stop wasn't going to be there until 1am well it didn't actually got there until 1:30am, ppl had to get off the bus, bags had to put away etc bus didn't end up leaving until 3am and if that wasn't enough after 3 hrs of traveling (now in Oklahoma) bus breaks down (around 7am now) so they say we gotta wait around 4hrs for a new bus to get here (it's now pass noon and still no bus) keep on calling offices and they say bus is coming which they keep on lying even their bus driver said that this is his last trip since it happens all the time!!!!! There buses are OLD and crowded. I got somebody to come get me at Oklahoma since I can't deal waiting anymore and guess what no money back after all that trouble!!!! Heard ppl on the bus saying that it happens ALL the time!!! That they only ride el conejo cause it's the only company avaliable!!! I would NEVER in my life would do business with el conejo.
01/10/2010Provided by Citysearch -
I had to take the El Conejo from Dallas TX to SLP, MX the bus was scheduled to leave here at 7:30pm, we did not leave Dallas untill 9:00pm at the border we had to swap buses, the bus tht we where put in at the border was one of the nastiest buses ever, it smelled like suage. After passing Monterrey the bus driver kept stopping to pick up people and dropping off people that where in the side of the Hwy.
On the way back we again had to stop at Nuevo Laredo and swap buses, we spent 5 hours on the bus transfer because the bus was not there yet. They eventualy had to rent a bus from a diferent busline called Cougar, we left SLP at 11pm on friday night and dint get to Dallas untill 7am on SUNDAY!!!!!. When its only a 19 Hour drive.
I was very unpleased, if you asked anything to the staff for El Conejo while we waited, they would answer you with an attitude, tey would not want us to get down from the bus, while the bus was very hot inside, this people are not fit for customer service, they should not have this type of responsability for passengers, they should not be in business.