5315 Greenville Ave Ste 110, Dallas, TX 75206
Phone: (214) 307-6673
Specialties: Drapes & Curtains, Wedding Dresses, Household Items, Apparel, Slacks, Gloves, Suits, Uniforms, Jackets, Slipcovers, Sheets, Sweaters, Formal Wear, Linens, Pants, Bedding, Clothing, Blankets, Tablecloths, Sleeping Bags, Shirts & Blouses, Wedding Gowns, Dresses, Bridal Gowns, Quilts, Military Uniforms, Garments
They also ruined a shirt that we brought in, however, they refused to pay for it. Instead, they tried to turn the blame on us saying that it was like that when we brought it in. Absolutely horrible customer service. They are already the most expensive cleaner and there are about a hundred other cleaners in about a 5 mile radius, use someone else. We certainly will. Not only are we out the price of the shirt, but also the absurd prices to clean/press it.
When I tried to pick up my dry cleaning, they came up front telling me that they have ruined my silk shirt. There was a stain and they tried to get it out by washing it when he label clearly identified that it was dry clean only. As a result all the colors bleed to the white part.
They had no problem cutting the check to reimburse me for the shirt, but when I wanted to see how bad the shirt is the lady on the counter said "I gave you the check, now you can go". No apologies were ever offered.