Great Expressions Dental Centers Cockrell Hill
2425 S Cockrell Hill Rd Ste A, Dallas, TX 75211
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2425 S Cockrell Hill Rd Ste A
Dallas, TX 75211
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WORST dental office EVER! The short chick who's staffing sucks, is extremely rude, and is very impatient. So the office staff isn't good.
I broke off a tooth due to grinding my teeth at night. Well I went and made an appointment. They filled it in instead of putting a crown on. I found out that a crown was needed when I had multiple cavities around having a crown. Couldn't get any worse? Well it can. They offered to do the fillings and I could do the crown elsewhere (another story in itself about their ridiculous insurance policies), but then they backed out and lied. They said that they didn't even detect the cavities! So first they do the wrong thing (I went to another dentist and they said they were wrong) and create more problems instead of solving them (pricey problems as well) and then they call me a liar.
Please don't go to them. I thought they were fine for a while, but I will NEVER go back.
I've had nothing but bad experiences with this office. The MIDGET receptionist is horrifically rude and just plain unpleasant. You don't even have to be rude to her, she's always been rude. I had to reschedule my appointment and she was very bitchy about it. Like it's so hard to re-enter a name on a computer. I've had to stand in their waiting room since there's only six chairs available and wait an hour and a half to even get into a chair! I got my teeth cleaned and the dental hygienist rushed and cleaned my teeth in less than five minutes so she could go out to eat with her friend. Again, WORST dental office EVER!
03/12/2012Provided by Citysearch -
My children and I have been patients of Cockrell Hill Dental for several years. There are numerous dental offices closer to home, but I've chosen CHD because of the care that my children and I receive at this office. My daughter is terrified of the dentist, but the staff at this office has done an amazing job in working with her. Although we are sometimes seem by different dentists and dental assistants the service is always the same, excellent. The office staff is also superb. In particular, Erica, the office manager, is a resourceful tool when dealing with my insurance questions and concerns. She is extremely knowledgable and helpful. All in all, I would highly recommend Cockrell Hill Dental to anyone that is looking for a new dental provider.
11/14/2011Provided by Citysearch -
they told me they reduce the root canal treatment &crown by 20% if patient is uninsured after the treatment was done they charge me 1200 $ if i dont pay which cost more than some other places i ask what happen to the 20% discount she asid she reduce it already yet on the phone she said rc cost $500 crown 700$. what a buncha liar the fat white mex on the r ight is arika she is extremely rude the other girl and her tried to solicit me to do deep cleaning i didnt even need b careful do a payment plan never pay them all ur money b4 all the treatment are done cuz they dont redo or give refund even if u call jasmine at corporate terrible hood terrible dental place come a t ur own risk me friends ppl praising this place is so naive
05/14/2011Provided by Citysearch -
I THINK SOME OF THE PPL MISS SPELL ON THEIR REVIEW ARE THE IMMIGRANTS IN THE AREA SPEAK ENG AS 2ND LANGUAGE WERE BEING TAKEN ADVANTAGE OF BY AN DIFFERENT DR NOT WORKING HERE ANYMORE NO MATTER IF U R HAPPY CUSTOMER OR EMPLOYEES DEFEND URSEF AND TRYING TO GET GOOD PR THOSE ESL PPL HAVE THE RIGHT TO EXPRESS THEIR OPINIONS. IF U WORK OR OWN THE PLACE IMPROVE PROVE UR CRITIC WRONG, BUT IM DEEPLY CONCERN ABOUT THE COMMENT AREA EVERY NEGATIVE REVIEW HAS THE SAME DEFENSE RESPONSE BY THE POSITVE COMMENT PERSON . IM THINKING OF GOIN HERE BUT I GUESS ILL GO SOMEWHERE ELSE I MEAN Y WOULD U CARE SO MUCH ABOUT THIS PLACE TO ATTK OTHER CUSTOMER REVIEW R U A EMPLOYEES THERE.
05/12/2011Provided by Citysearch -
I have been a patient her for the past 2 years and let me tell you I will not be going to another dentist anytime soon. They are always welcoming as soon as you walk in the door. The thing that I really like about this place is that it is very affordable!!! They are willing to work with you and not take your $$$.....Me and my family will continue to give them our business... I will also recommend them to all my family and friends..Keep doing the GREAT WORK Cockrell Hill Dental!!
I love taking my children to this dentist! They always treat my children with respect and do a great job with their teeth!!! There is never a ""forever"""" wait, they are professional and very nice. I was explained every procedure that was being performed and why. My boys never want to go to the dentist, but since I've brought them here they love coming :) The Dentist even waited past her time to leave for my son because he was in school taking the TAKS test, I really appreciated that because she didn't have to do that!!!!
If your looking for an affordable dentist that does decent work then you definitely want to choose this office. I had been calling everywhere for an appointment because I was in major pain. This office was the only one who could get me in right away. The girl who answered was very friendly & even offered to charge me just $25 for my exam & x-rays because I told her I didn't have a whole lot of money. When I got to the office, I filled out my paper work & was called to the back almost immediately after turning it into the front. The assistant took my x-rays & the doctor came in shortly after to take a look. She explained what I needed & told me that the front desk lady would be in to explain the cost. I explained my money situation to her & she assured me that I would be taken care of. And she did just that. I was able to save my tooth without extracting it & the lady put me on a payment plan that didn't hurt my wallet. I love the way I was treated so I had my wife transfer my kids there. It's funny because we sometimes see one of the girls at various stores & she always remembers me & my kids. And always asks how were doing & if we have appointments. No one has ever remembered me from my doctors offices. Looks like we found a dentist for life.
I was referred to this dentist through a friend & I thank my friend all the time for sending me there. I am very scared of dentists but Dr. Khassa & her entire staff made me feel like family. From the moment I called, the receptionist quickly verified my insurance & called me within 15 minutes to let me know how my coverage worked. I was scheduled within that same week which really surprised me because most dentist offices have a long wait.
On the day of my appointment I arrived a little late because I got lost but the staff was very forgiving. I thought i'd have to wait but they were actually waiting on me to get there & took me to the back to start on my x-rays. Once I finished filling out my paper work the doctor came in & introduced herself then began my exam. I needed a ton of stuff but she told me we could do a little at a time. I waited about 10 minutes which passed really fast because the assistant kept me busy by talking about the different options I had. When the lady came in to explain my cost she also explained how some of the procedures worked. Then she confirmed that I could do it a little at a time being how nervous I was.
It has been a little over 6mo & im finally fixing to finish all my dental treatment. I couldnt be any happier with the way these people have taken care of me. I have taken my mom, husband & referred other friends to Dr. Khassa because she's just that great! And the girls are so funny. I love how comfortable they make me feel. I sometimes forget where im at. Good job Cockrell Hill Dental!
05/09/2011Provided by Citysearch -
im from north dallas due to messy economy i go to these southern neighborhood to do less expensive dental work . unfortunately i got what i pay for my filling broke within 4 months i believe u get what u pay for cheap ghetto trash hood and classless rude hood rat receptionist tehy also try to persuade me doing deep cleaning very expensive and i guess very hurtful i decline and got second opinion they said it was irrelevant to all my white friend avoi these india and black dr ok. customer personal opinion