Cash Plus Pawn
Dallas, TX 75228
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Alpha Rd. There are some nice people at this location, but there is also one particular jerk that works at this location who is does NOT provide "exceptional service and professionalism" his name is Miguel. EVERY time we do business with him he is RUDE, UNPROFESSIONAL, HAS NO CUSTOMER SERVICE SKILLS. We have done many transactions at this location, and he is just not pleasant to say the least. The site also states "Cash Plus Pawn can turn those odds and ends into currency. We don't discriminate. We can help anyone turn his or her gems, junk and otherwise unwanted items into cash." We have taken odds and ends, unwanted items and Miguel always discriminates and doesn't help turn gems, junk, or otherwise unwanted items into cash, he is always negative which reflects on Cash Plus Pawn. Miguel has declined items several times from us or just refuses to negotiate, I don't know if just his bad attitude or if he has a personal hate towards us
I used to like this place and these guys spent a lot of money here and today I wanted to perches a watch but I arrived and the watch was too small and I didn't really wanna spend 320 on a watch that was too small so I decided to buy some power tools after taking my time to pick the 3 tools I wanted all at 100 and up when I got too the front counter the manager that day snatched the main power tool I wanted and told me that he is buyin it I can't because he wants it and I said what why he replied backing out of the deal like you backed out on the watch so it's not for sale too bad and in a place of business if something is not for sale you don't put it on the shelf with a tag for a customer to buy I will not be returning to this place it's a shame I did lIke it for most of the people here