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All The Care They Need, All The Compassion They Deserve. Professional, Personal Care For Seniors

General Info
Call anytime for more information, pricing requests, or to schedule a free comprehensive in-home consultation at one of our locations. You can have complete peace of mind knowing that the personal attendant you have selected is competent, trained, and closely supervised. Part of our client commitment is to fully investigate each worker before employment including personal reference checking, licensure verification, criminal records checks, CPR certification, and drug testing. Augustine caregivers also receive a health screening prior to employment and annually thereafter to ensure they are free of tuberculosis or other communicable diseases. Augustine also provides bonding and insures personnel for theft, injury, or accident. Of course, as a service for our clients we also pay all required payroll taxes and social security benefits for these workers. Augustine Program Managers closely supervise each caregiver providing services and make on-site supervisory visits to monitor caregiver's skills and client satisfaction with our services. Augustine Program Managers are always available by telephone or to meet with you in person to discuss any comments or suggestions you may have with our services. Augustine is committed to the highest levels of customer satisfaction. Personal care services: When you want a little extra assistance with personal necessities such as bathing, grooming, dressing, and medication reminders, our trained and licensed Personal Attendants are your solution. These workers are selected for their gentle manners and dedication. They provide the discreet assistance you require so that you can enjoy your independence and dignity. Companionship services: Augustine's Companions will take the rough edges off your day as they accompany you around the house or around town. Sometimes another set of hands or eyes or even a strong arm are all that's needed. With our companion services you can get out and about as often as you want. Why feel isolated and home-bound when an Augustine companion can accompany you whenever you choose. A la carte services: If you would like assistance with meal preparation, shopping or household chores, Augustine has a roster of workers to fill the assignment. Just tell us what you need and when you'd like it done and we'll take it from there. Choose the level of service that's right for you: When you or someone you love requires additional help, Augustine has exactly what you want. Our workers are available when and where you need them either during your stay at a health care center or in your own home. Service plans include hourly, daily, and a la carte packages so that you can purchase as much or as little service as you need.
Hours
Regular Hours

Extra Phones

Phone: (214) 987-2100

Fax: (214) 987-2104

TollFree: (888) 853-8530

Services/Products
Our Private Duty Nurses and Companions Provide: * Companionship * Escort to Doctor Appointments * Laundry Service * Meal Preparation * Personal Care * Shopping and Household Chores Augustine is committed to training and ongoing professional development opportunities for its workers. Our caregivers receive a minimum of 12 hours each year of in-service education on a variety of topics including: * Alzheimer's Education * Creating Healthy Home Care Conditions; Infection Control * Developing Cultural Competence * Diabetic Care * Elder Abuse and Neglect * Fall Prevention * Fire Safety * How to Care For Someone on Bed Rest * How to Communicate Effectively With Someone Who Has Hearing Loss
Payment method
all major credit cards, check, debit, insurance, paypal
Location
this location is on Hwy 75 (N central Expwy) and Meadow Rd
Neighborhoods
Northeast Dallas, Vickery
Categories
Eldercare-Home Health Services, Assisted Living & Elder Care Services, Home Health Services, Nurses, Senior Citizens Services & Organizations

Reviews

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ldavies

02/07/2012

Overall
one of the better in-home comp...

one of the better in-home companion care agencies in the DFW metroplex. their caregivers are excellent. they've been caring for my mother-in-law round the clock for over 2 years. we love all the caregivers they have provided us. my family is so thankful that she could stay at home and not have to go into a nursing facility.

i would definitely recommend this company to anyone needing in-home care for their aging family member.

jswatson013

11/27/2010

Overall
Just what we needed

We couldn't be more pleased with the service and attention my mother has received from this company. We began with them several years ago on a somewhat casual basis as my mother's needs at that time were quite modest. More recently we have greatly increased the time and attention she receives to keep pace with her advancing needs. The caregivers serving my mother are very compassionate and seem genuinely interested in her well-being. Early on in our relationship with Augustine we had a few hiccups with one caregiver and the company stepped up immediately and took care of the problem. We really like that the company places a lot of emphasis on consistency and keeping the same caregivers with my mother which she has become accustomed to. In fact, her caregivers have really become much like family to her and this has really made the service work for us.

jknopf

08/22/2008

Overall
Excellent Service

Accessible in East Dallas provided excellent care for my father living in Dallas.