I have been using Crestline Auto Transport on and off for five years. I have long wanted to write this review but now that I no longer use them out of 30+ vehicles I can honestly say I gave them MORE than enough chances. I'm a licensed dealer based in Dallas and have ran out of patience with them. Save yourself a lot of time, frustration, money and headache by NOT choosing them. Out of 30 or more deliveries I would say less than half of them went smoothly. We've had everything from missing shift knobs, missing mats, missing owner's manuals, undisclosed damage, ALWAYS a dead battery, multiple phone calls and fire drills per pick up and almost ALWAYS surprise deliveries when you don't know they are coming. On top of that, you are paying a premium for their service. They are very pricey, put a 25% surcharge on all real shipping costs for their non-existent, no-follow up, no accountability service. Immediately after I was done with them, I picked up the phone and found a 20% less expensive option with better service immediately. The owner Alan is very argumentative and will not take accountability on poor service. He does everything to avoid saying he is sorry and making the problem right. They must have a gold mine over there marking up the shipments 25% and never taking accountability for making it right. He clearly missed the class in charm and customer service. He'd rather make excuses and blame everyone but his own people. I've had issues with several of their customer service people just literally leaving me hanging on communicating when a delivery is coming, and the driver calls me after hours while I'm at home eating dinner saying they are coming in the next couple of hours and it's dark! I would never use them again. The owner Alan never owns up to their mistakes and wants to argue all the time. Terrible follow up, attitude and service. Starts with the owner.
I just want to start off by say this is probably the best car lot around town. I ealked in talked to brad he showed me a few vehicle and i found exactly what i was looking for. Brad found me what i was looking for plus he got me the down and monthly payments i was looking for. He was completely …
29. Lone Star Cars
We just bought the second van for our preschool from this company. Quality vehicles in their inventory and solid family run business with the strong ethics you would expect. We found the van we wanted online - best price in the North East Texas area. Called up Gary and he got us fixed up and rea…
Great company to work with i like how they handled my order. Kudos to Carlos from Carriers 4 Less. I mailed a money order to him and he got my car picked up with 3 days. Cool. I will tell everyone to use Carriers 4 Less.
Great Service & Great CompanyI was recommend to Carriers 4 Less when i was an owner operator of a Flatbed 53. I told Carlos that i got hired with a company in NC and that i was relocating to NC and i wanted to be there by Monday to start fresh. I went to one of his 4 office in Texas to drop off a money order of $250 for broker fee and then the rest COD to the driver. I must have saw over 240 trucks of all kinds in the yard. He had Car Haulers, Flatbeds, Reefers, DryVans, Heavy Hauling. Best Part all were owner ops like me and they are leased to his Brokerage Firm. I will recommend everyone to Carriers 4 Less.www.carriers4less.net
This company was above and beyond what I expected. I had never had a vehicle transported before and I assumed that the process would be complicated. I was in Denver on business when I had to travel to Europe for an important meeting last minute. A colleague of mine recommended this company to transport my car back to my home in New York. I was impressed with the level of professionalism the representatives displayed over the phone. The service was fairly inexpensive, I was expecting to spend a fortune due to my circumstances of having to handle my problem quickly. Carlos did a great job taking care of me and I would definitely use this company in the future.
These guys transported my Dad's 1968 Ford Mustang from FL and everything went smoothly. The car arrived on-time and in great condition.