Every detail about the hotel and the room were perfect, of course.
I wondered if they all mistook me for royalty, because they treated me like a princess!!!
I love your hotel and the fun things going on. I was upgraded to a themed suite and loved it. I always stay at Zaza when in Dallas. I will be back next week.
Spencer in Monarch was very personal talking to all the guests and still worked hard helping the rest of his staff. He also gave us a coupon for free breakfast because it was my wife's birthday.
Alex was great. There was also a lady at the front desk who was very helpful when we needed to add some guests to our room.
Had an absolutely fantastic time. Spa is awesome and the food in Monarch was out of this world. Best meal I've had since moving to Houston in 2008. Breakfast was amazing too. I'd be back every day if I could just for the jalapenos at breakfast. The strawberry fields cocktail was yummy. The fantastico suite was really nice, next time we want to book a bungalow by the pool.
Truet of the valet staff provided excellent service as well as the day shift front desk staff. Absolutely prefer Zaza to the W. Great stay!
Room was great and we only stayed in a double! I can't imagine how beautiful the suites would be! Loved the pool and pool atmosphere. Bartenders were fun poolside too. Wonderful experience. =)
Lying, deceptive. Filed a complaint with the Dallas Better Business Bureau. Posted on Facebook DO NOT DO BUSINESS WITH THIS COMPANY! TELL ALL YOUR CONTACTS ON SOCIAL MEDIA
never buy from this company. they treat employees like slaves. Oppressive environment. Not the happy go lucky nice place to work