Always water coming thru the floor tiles. Never have anyone you can talk to and when you do it's bad customer service. Machine took my money and I was told no refunds...since when? I spent way more and he couldn't give me 1.25 back. Horrible and always dirty. Last wash at 8, it was 7 and the attendant say we closed. Ask for mgr. number, he said that he's the mgr. I said the owner number because I know he has someone to call in an emergency. He said I can't give you that because they told me not to....sick of bad customers service to places in our neighborhoods and nothing to replace them without traveling a good distance. We need change.
10325 Lake June RdDallas, TX 75217
This SpinCycle washateria offers best service. The staff is very nice. I enjoy washing my clothes here. It also offer inexpensive Wash & Fold. Inside the store is very clean. The washers/dryes machines are well maintained. Good parking and very safe.
5542 Maple AveDallas, TX 75235
The new ownership is pretty much worthless. I reported a missing item and two weeks later, nothing. I spoke to the owner and he said it was the first he'd heard of it. This despite three different conversations with the person working the counter over the two week period. I gave him the deta…
The facility was very clean and the attendants were friendly, also great deals on the machines, good location easy to get to.
The new ownership is pretty much worthless. I reported a missing item and two weeks later, nothing. I spoke to the owner and he said it was the first he'd heard of it. This despite three different conversations with the person working the counter over the two week period. I gave him the details and 48 hours to 'review the tapes', but when I went it this morning, he admitted he hadn't done anything. I asked him for a credit for the missing item or he would lose my business (customer over 6 years) and he said he was willing to lose me as a customer. Stay away from this place.
Manager so rude the machine left my clothes soak and wet and all she can say was that I should be keeping up with it.
The washers wouldn't drain my soap down in all three of my washers the stupid lady working there pored a bucket of water in the top to get the soap to wash down then my big 4.75 load did the same but the wash cycle was finished and the soap never went down...she told me there was nothing she could do I asked her to compensate and put the clothes in another washer she told me NO! I'm calling The better business Burea! You cant do that. Also it wouldn't hurt to put some signs in English since that's the common language spoken in this country. TERRIBLE!!!!!
Not even half a star. ...BAD BAD CSR. ..
This place is horrible. At least 25% of the equipment does not work. The rest is ancient. The bathroom is locked and they never open it - ever. The neighborhood might be poor working class people but this place is nasty. Never again, Ever, never ever, never, ever!
clean, cheap price and good service
It's not bad, because it's clean, open early (7am) and late (til 11pm) and a little less expensive on the bigger machines. But the maintenance of the machines is the usual, plenty of machines out of order, no attendant, uncleaned detergent /bleach / softener inputs, older machines (no new machines), and not a particularly great neighborhood. The other review is the owner, most likely. I'd have given it a three star, but with the phony five star, I had to average out for other people to know the truth.